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PSA (Not a slick deal) Old Microsoft points expire June 1, 2015

pilot757 442 288 April 21, 2015 at 11:03 AM in Video Games (2) More Xbox.com Deals
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Last Edited by mlacey3 April 21, 2015 at 12:12 PM
There isn't really a good place to post this because it's not a good deal unless you consider not losing money a good deal. There should be a PSA thread for things like this or when people want to post a hard to find item at full retail.

I've bought lots of Microsoft points at a discount when I didn't need them because of SD posts. Microsoft converted these points to a cash value when they moved from the point system to the dollar system. The tricky thing here is they converted them as a promotional credit. I remember seeing something about that but I couldn't remember when they expire so I went to Microsoft's site. That promotional credit expires on June 1st 2015.

Here is the link:
http://support.xbox.com/en-US/bil...retire-faq
If you are logged into your account there is a link on the page to the "Microsoft account Transactions page" which will show your balance. Mine shows $66.01 and since I've never bought Microsoft dollars (only points) I know that is my "promotional credit". That means if I don't spend $66 on XBL in the next 5 weeks that money will be gone/stolen by Microsoft.

My advice to you is if you bought Microsoft points cards and you haven't spent all that money yet start shopping around for something you want to spend it on. You may now proceed with your TD because I posted this in the Hot Deals section.
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Community Wiki

Last Edited by richman May 4, 2015 at 12:00 PM
from Fleener because I didn't see any expiration date either
Make sure to check your balance at the following link;
https://commerce.microsoft.com/PaymentHub

Click on Payment Options > Microsoft Account (should list your $ amount).

Originally on Xbox.com it didn't show mine as expiring. But that page does show that it's promotional credit expiring.

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ALERT!
I checked last month the link to find out if their was expiration date next to ms money. And their was no expiration date. I got the expiration email a few days ago. I called CS and was informed it was a mistake and she sent me email saying that. I then called MS again and asked to speak to manager and he told me my money would expire in 30 days.
So OLD way of checking is NOT right. Even if it shows your money is not expiring it is. Do NOT trust what CS tells you when you call them. I was told my MS money in my account was NOT expiring. So DO NOT TRUST CS. And if it hasn't happened to you YET, beware, it could come for YOU NEXT MONTH.
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186 Comments

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#3
thanks. would have lost 18 bucks
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#4
Thanks for the heads up. I looked into this recently as well.

I had $300 at one point when Microsoft had the buy 10 get 30 "promotion"
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#5
Checked my account and I have $54, didn't even know, thanks!
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#6
already pissed they cancelled 100 dollars worth of my points back in dec.
Reply Helpful Comment? 1 0
#7
CAn I use my credit to Pre-Order games? I have like $70
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#8
Is there any way to tell how much of the balance we're carrying is MS dollars vs. the 'promotional credit'? I've bought MS dollars in the last year or so, but also rolled over points. Is it safe to assume that the promotional credit would have been spent first?
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#9
From the Microsoft Billing Overview page,
Click "view payment options"
Click "Microsoft Account. You have $...."

There will be two columns at the bottom of the page showing "Promotional Balance" and "Expiration Date" and you can see exactly when your balance is expiring. I have three separate expiry dates listed because I added to my balance with the old style Xbox points cards. Apparently, those cards will not expire (in the foreseeable future) but the balance they put on your account WILL expire after one year. So don't go crazy redeeming old points codes unless you plan on spending them in the next year.
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#10
nevermind, already answered
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#11
Quote from tonejones View Post :
From the Microsoft Billing Overview page,
Click "view payment options"
Click "Microsoft Account. You have $...."

There will be two columns at the bottom of the page showing "Promotional Balance" and "Expiration Date" and you can see exactly when your balance is expiring. I have three separate expiry dates listed because I added to my balance with the old style Xbox points cards. Apparently, those cards will not expire (in the foreseeable future) but the balance they put on your account WILL expire after one year. So don't go crazy redeeming old points codes unless you plan on spending them in the next year.
Thanks, looks like I'm good.
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Last edited by widgit April 21, 2015 at 02:10 PM
#12
As someone who no longer uses an Xbox 360 but has $64 in credit, is there any other way to utilize my promotional credit? Like buying PC games, or gift cards, or something along those lines?

Thanks, by the way!
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#13
If I have old "points" cards I never redeemed, do I also need to redeem those before June 1st or are they good forever?
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#14
If you still have just the points cards themselves and have not redeemed them, they will remain good. When you redeem them, they'll get converted to cash equivalent (with a year to actually spend the money). So hold onto the card until you're actually ready to spend that $20 (1600 pts card) or whatever size points card you bought. They may someday void the points cards themselves, but I don't see how they could do it when the points cards have no expiration date. But then again, they basically gave me a time limit to spend my money that was converted from non-expiring points, so who knows...
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Last edited by Croq April 21, 2015 at 12:12 PM
#15
Quote :
What happens to my Microsoft Points cards?

If you still have Microsoft Points cards or codes, you may redeem them on your console or Xbox.com, and we’ll add to your Microsoft account an amount of currency equal to or greater than the Xbox stores’ value of your Microsoft Points card or code (Xbox stores include the Xbox Games Store, Xbox Video Store, and Xbox Music Store). Microsoft has no plans to discontinue acceptance of previously purchased Microsoft Points cards and codes, until further notice. OR="Red"]The promotional value we put in your Microsoft account will expire one year from the date the Microsoft Points cards or codes are redeemed.[/COLOR] Applies to US/Canada only: we will not apply taxes when you spend the currency that we add to your account at the time you redeem your Microsoft Points card or code. Availability of Microsoft Points cards varies by region.
So is this the notice that Points Cards can no longer be redeemed after June 1, 2015?

EDIT: answered on post #13
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Last edited by UnluckySlumper April 21, 2015 at 12:09 PM
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