Comcast: Blast Plan's Free Speed Upgrade from 50 mbps to 75 mbps, Possibly YMMV.
Yesterday, I logged into my account and browsed through the plans. I found that they were offering Blast, which is now 75 mbps. So, today, I chatted with a tech support and told him what I had found and asked if he could help with free speed upgrade.
First he said he was not aware of any 75 mbps speed plan at all or about any free speed upgrade being offered. So, I told him that the 75 mbps plan showed up on Comcast web site and I found it after I had logged into my account. I told him since I was on Blast, I should be entitled to receiving the new 75mbps Blast speed. Then, he asked me to give him a couple minutes. When he came back he said this 75 mbps plan/upgrade was only available to the East and West Coast regions, not the Midwest. So, I told him that but I found this info after I logged into my account, which should be tied with my address in the Midwest. Then, he asked me to give him a couple minutes. When he came back he said he already applied the new speed upgrade on my account and there would not be any charge.
When I came back home, I checked the download speed on speedtest.net and saw that it increased from 50-60 mbps to 75+ mbps.
So, moral of the story:
1. Check if you could get it by logging in your account and browse (shopping for plans). If it shows up, chances are you can get it.
2. Be polite and persistent. I had to do some explaining, too, because, of course, to get anything for free from Comcast, they are not gonna make it easy and smooth for you.
Best of luck!!!