Forum Thread
TigerDirect Discounts, Deals and Coupon Codes

Returns at Tiger Direct

cjrusso 287 152 August 5, 2015 at 07:48 PM in Computers (2) More TigerDirect Deals
Get Deal

Thread Details

Bought my wife a laptop:

Product page says, "This Product Has Limited Exchange Privileges."

Return policy page ( says, "Please note that desktop and laptop computers, tablets, televisions, projectors, digital cameras, camcorders, gaming consoles and GPS devices may be returned within 14 days of the original purchase date."

I go to get an RMA number to return the computer (it is less than a week), it will only allow me to do an exchange. On the return page, it says, "This Product Has Limited Exchange Privileges. For support on this product, please contact Asus at 888-678-3688. Defective exchanges for identical item within 14 days of purchase permitted on this product with prior manufacturer approval."

This is outrageous! This was not "all sales final" and there is no description of what "limited exchange privileges" means and that this is ineligible for refund.

Any help?
If you purchase something through a post on our site, Slickdeals may get a small share of the sale.



Sign up for a Slickdeals account to remove this ad.

Use your credit card's return protection.

Why are you returning it anyways?
Reply Helpful Comment? 0 0
Joined Jan 2006
L3: Novice
287 Posts
152 Reputation
Original Poster

Do all CC's have return protection? I have Bank of America.

Not a bad computer, but the touchpad and keyboard were very difficult for my wife to use, couldn't get the pointer to stop jumping, lots of little things.
Reply Helpful Comment? 0 0
I would call tigerdirect directly and tell them you want to return it
Reply Helpful Comment? 0 0
Page 1 of 1
Join the Conversation
Add a Comment
Copyright 1999 - 2016. Slickdeals, LLC. All Rights Reserved. Copyright / Infringement Policy  •  Privacy Policy  •  Terms of Service  •  Acceptable Use Policy (Rules)  •  Interest-Based Ads
Link Copied to Clipboard