i booked a Qatar Qirways flight from fareboom.com for $x using my citi card. but qatar airways + fareboom together charged me $x+32. so i disputed the $32 which was resolved in my favor. but looks like fareboom was told by qatar airways that the whole of $x + 32 was disputed hence fareboom charged me $x again. i disputed this $x saying i already paid this earlier for qatar airways. but citi has closed my dispute and resolved in merchant's favor since merchant showed the flight details i booked, but they are not understanding that the same flight was charged in the earlier month billing cycle.
so, long story short, i am charged twice for the same flight. am planning to talk to an attorney regarding this. but i have not had any past experience in dealing with attorneys. what do you guys suggest? fareboom customer service is not responding to my emails. citi has closed the dispute and said security team is investigating further, but i don't think they will reopen the dispute.