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Tiger Direct Phishing Attempt? - Updated, not a phishing attempt.

hansmoleman007 441 86 September 17, 2015 at 07:45 AM in Request
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Last Edited by hansmoleman007 September 17, 2015 at 06:47 PM
First off, if this is in the wrong forum, I apologize in advance.

I've been a Tiger Direct customer for many years. In the last few weeks I've gotten several calls from someone claiming to work for Tiger Direct saying they needed to talk to me about my account and that it was not a sales call. These were left in voicemail, I didn't talk to them. The important takeaway being that whoever this is knows I have a TD account and the phone number associated with that account. If it's not TD, that's concerning.

I checked the phone number from caller ID (866-310-5030) and the call back number (855-284-9938) and neither appear to belong to TD. I also e-mailed TD with this info and they denied having any knowledge of these calls or phone numbers.

I'm curious to see if anyone else has had a similar experience?

I'm inferring that they've either had a data breach or have deliberately sold customer info to a 3rd party. I've asked them for a follow up and in the mean time have deleted my stored credit cards on their site. If I receive any answer from them I will follow up to this thread. I just wanted to see if anyone else here is having the same issue.

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Joined Jun 2010
L4: Apprentice
441 Posts
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#2
Further update from Tiger Direct. When I told them I was going to cancel my account if they couldn't tell me how a 3rd party had my info they escalated the question. At that point they admitted it is their B2B team that was responsible for the calls.

So, no phishing attempt, just a poorly orchestrated sales call.
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#3
I had the same experience. The person had strong indian accent.
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