Forum Thread

Deal alert and auto logout issue. Please fix!

Robd313 302 376 September 19, 2015 at 11:57 PM
I am running iOS 8.4 and keep experiencing issue where I stop recieving deal alerts. Sometimes this is a result of me being logged out automatically. Other times I have to log out, force close the app, then sign in again to revive deal alerts. The issue only applies to deal alert I have set up. FP alerts seem to work no matter what. This has always been a random issue appearing a time or two a month, but now it's been every day, multiple times a day, the past 3-4 days.

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#2
no issues on android.
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#3
[QUOTE=butwhydoitalk2u;78388830]no issues on android.[/QUOT

Same experience via Android. Am on site every day .
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#4
Having the same issues on my iPhone. Running iOS 9.0.1
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#5
I too have the same exact issue. Do we have any fix ?
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#6
Quote from himcd80 View Post :
I too have the same exact issue. Do we have any fix ?
We have a release coming very soon (i.e. Apple requires several days to approve, expect to be submitting today) that addresses the logout issue, as well as the issue where deals sometimes do not refresh after the app is left in the background. Thanks for your patience; we are very close. The team has been burning the midnight oil to get these fixes to you - we're on it.
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#7
Quote from jeffyskate View Post :
We have a release coming very soon (i.e. Apple requires several days to approve, expect to be submitting today) that addresses the logout issue, as well as the issue where deals sometimes do not refresh after the app is left in the background. Thanks for your patience; we are very close. The team has been burning the midnight oil to get these fixes to you - we're on it.

Thanks ! The auto logout issue is gone now with the new release. but the deal alert is not working at all. I tried all different ways.
1. Removed all the alerts and recreated from iphone.
2. Created from browser.
3. Reinstalled the app in iphone.

None of them works.
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Joined Nov 2012
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#8
Quote from himcd80 View Post :
Thanks ! The auto logout issue is gone now with the new release. but the deal alert is not working at all. I tried all different ways.
1. Removed all the alerts and recreated from iphone.
2. Created from browser.
3. Reinstalled the app in iphone.

None of them works.
same here. logout issue has been resolved but still having issues receiving all my deal alerts. can we have this fixed before black friday???

iOS
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Last edited by grzesiu November 18, 2015 at 06:56 AM

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Joined Jul 2014
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#9
Quote from grzesiu View Post :
same here. logout issue has been resolved but still having issues receiving all my deal alerts. can we have this fixed before black friday???

iOS
Hi! We are investigating the deal alerts issue, stay tuned.

Wanted also to ask anyone on this tread that has updated to the latest iOS release (3.0.1) and is still having issues with being involuntarily logged out of the app to report them here or via email: ios@slickdeals.net . We believe we have solved the issue but your feedback will really help verify - thanks!
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Joined Nov 2012
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#10
Quote from jeffyskate View Post :
Hi! We are investigating the deal alerts issue, stay tuned.

Wanted also to ask anyone on this tread that has updated to the latest iOS release (3.0.1) and is still having issues with being involuntarily logged out of the app to report them here or via email: ios@slickdeals.net . We believe we have solved the issue but your feedback will really help verify - thanks!
No longer getting logged out with the latest version. Still no deal alerts and now I'm getting an error message saying that I'm not connected to the slickdeals server
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#11
Do we have any success on this issue ?
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#12
Quote from himcd80 View Post :
Do we have any success on this issue ?
We're still investigating. Thanks for your patience.
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#13
Still investigating?? It's weird, I just changed from an iPhone 5c to an iPhone 6. The deal alerts and front page alerts worked fine on the iPhone 5c, but not on iPhone 6. I'm logged in and checked that alerts are turned on and allowed, but still not coming through.
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#14
Deal alerts still not working on IOS...
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#15
deal alerts work for me when I'm logged in...

but then the app logs me out after a day or two if I don't launch it or bring it to the front... therefore the deal alerts stop Frown Wish it would just stay logged in forever.

IOS: latest
app version: latest
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