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Trying to restore Macbook Pro, says "Item is temporarily unavailable"

Novakingwai 2,145 263 October 5, 2015 at 07:45 AM
I'm trying to reset a mid 2010 Macbook Pro. I unmounted the HDD then erased it. Tried the Reinstall OSX option, and it keeps saying Item is temporarily unavailable. I researched it a bit. I think I'll have to download the OSX reinstall utility, but I don't know how to do it from the computer. I tried launching Safari from the 4 options I have in recovery, but after trying to open a site it asks for a login keychain. I am lost. I am a Windows guy.

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#2
Are you trying to wipe it and do a full reinstall of el capitan? if you are at least in mavericks you can boot using cmd r, open disk utility, erase hdd, then choose reinstall osx and choose your hard drive. If you are connected to WIFI it will download the os automatically. Otherwise you can make an os x usb drive.
https://support.apple.com/en-us/HT201372

those should be the steps. hope that answers your question
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#3
Quote from bcotran View Post :
Are you trying to wipe it and do a full reinstall of el capitan? if you are at least in mavericks you can boot using cmd r, open disk utility, erase hdd, then choose reinstall osx and choose your hard drive. If you are connected to WIFI it will download the os automatically. Otherwise you can make an os x usb drive.
https://support.apple.com/en-us/HT201372

those should be the steps. hope that answers your question
It does not have El Capitan

I have tried those steps, after I do them and try to reinstall OSX I get the error. I have tried that link form Apple but I only have Windows computers to download the .dmg file to. Will that work?

Also, the link you gave me describes how to create a bootable file from inside OSX. I have already erased the HDD.
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#4
Quote from Novakingwai View Post :
It does not have El Capitan

I have tried those steps, after I do them and try to reinstall OSX I get the error. I have tried that link form Apple but I only have Windows computers to download the .dmg file to. Will that work?

Also, the link you gave me describes how to create a bootable file from inside OSX. I have already erased the HDD.
Unfortunately I think you will need to have another mac to do this. I haven't done it on a PC. Was this laptop running mountain lion? I think that might be why you cannot re-install. Might be best off bringing it into an apple store if you don't have another mac handy.
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#5
Sounds like you erased the recovery partition as well. I think you'll need the CD that came with it to restore.
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#6
UltraISO [ezbsystems.com] will handle .dmg formatted disc images, I believe.

This guide/tutorial [winytips.com] shows how to use it.
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Last edited by VorlonFrog October 5, 2015 at 02:24 PM
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#7
OP's computer is too old
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#8
Thanks for input everyone. I've tried everything. I'll just give it to a computer repair guy. Says he can install a fresh OS.
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#9
Quote from Novakingwai View Post :
Thanks for input everyone. I've tried everything. I'll just give it to a computer repair guy. Says he can install a fresh OS.
Apple store will reinstall it for free, hope your guy isn't charging you any $.
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#10
Quote from Ero View Post :
Apple store will reinstall it for free, hope your guy isn't charging you any $.
It's the company's money. I messed with this thing for 2 days. I am stumped.
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#11
Quote from Novakingwai View Post :
I'm trying to reset a mid 2010 Macbook Pro. I unmounted the HDD then erased it. Tried the Reinstall OSX option, and it keeps saying Item is temporarily unavailable. I researched it a bit. I think I'll have to download the OSX reinstall utility, but I don't know how to do it from the computer. I tried launching Safari from the 4 options I have in recovery, but after trying to open a site it asks for a login keychain. I am lost. I am a Windows guy.
I don't know what you did... but the disk format of a Mac hard disk is different than Windows. So if you formatted a hard disk with NTFS and put it in a Mac, it won't work. The Installer will need to reformat the hard disk.

The easy way to go with Macs is to use the Time Machine feature. After you get the OS installed, you plug in a new USB hard disk, and the Mac will ask you if you want to use it with Time Machine. Click OK. That's it. The Mac will automatically backup to that drive every time it's attached, and you can easily to a selective or full restore. Easy as can be.
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#12
Quote from Rebound View Post :
I don't know what you did... but the disk format of a Mac hard disk is different than Windows. So if you formatted a hard disk with NTFS and put it in a Mac, it won't work. The Installer will need to reformat the hard disk.

The easy way to go with Macs is to use the Time Machine feature. After you get the OS installed, you plug in a new USB hard disk, and the Mac will ask you if you want to use it with Time Machine. Click OK. That's it. The Mac will automatically backup to that drive every time it's attached, and you can easily to a selective or full restore. Easy as can be.
That doesn't help if I already wiped the drive
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#13
Quote from Novakingwai View Post :
That doesn't help if I already wiped the drive
It helps if you value learning something so that you won't repeat the same mistake of taking a hard disk out of a Mac, formatting it in a PC, and expecting its recovery partition to work.
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#14
Quote from Rebound View Post :
It helps if you value learning something so that you won't repeat the same mistake of taking a hard disk out of a Mac, formatting it in a PC, and expecting its recovery partition to work.
I never took the HDD out. Usually the process of restoring a Mac is Reboot, Hold Command + R, in the recovery menu go to Disk Utilities, Unmount the existing drive and erase it, then go back to the Recovery menu, choose Reinstall OSX, and it downloads everything from the internet and restores. It appears Apple has updated something and if you didn't have your Mac completely updated before doing this, it will not update via the Internet. The only solution appears to be taking it to an Apple Geni-ass bar or buying another OS CD.
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#15
Quote from Novakingwai View Post :
I never took the HDD out. Usually the process of restoring a Mac is Reboot, Hold Command + R, in the recovery menu go to Disk Utilities, Unmount the existing drive and erase it, then go back to the Recovery menu, choose Reinstall OSX, and it downloads everything from the internet and restores. It appears Apple has updated something and if you didn't have your Mac completely updated before doing this, it will not update via the Internet. The only solution appears to be taking it to an Apple Geni-ass bar or buying another OS CD.
Quote from Novakingwai View Post :
I never took the HDD out. Usually the process of restoring a Mac is Reboot, Hold Command + R, in the recovery menu go to Disk Utilities, Unmount the existing drive and erase it, then go back to the Recovery menu, choose Reinstall OSX, and it downloads everything from the internet and restores. It appears Apple has updated something and if you didn't have your Mac completely updated before doing this, it will not update via the Internet. The only solution appears to be taking it to an Apple Geni-ass bar or buying another OS CD.
https://support.apple.com/en-us/HT201372
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