Forum Thread

Possible to use Google Voice as fax number at a business?

Mermaid 2,179 910 October 5, 2015 at 03:08 PM
I thought I had read in one of the many Amazon Fire Phone deal threads about a way to take an existing business line (mine is through Verizon FIOS), port it to a prepaid phone, and then port it again to a Google voice number, which can then be somehow used as a fax line. My searches for this thread have lead nowhere.

Today, someone named "Youneeka" from Verizon Small Business entered an entirely fictional conversation between us into my account notes, for the purpose of upgrading my business Internet service to a higher tier of service for an additional $50 per month. Not only was no non-local phone number even on my Caller ID, we were closed since last Friday, so there were no humans here at take any calls, much less ME, the business owner.

Because of these dirty, dirty tactics (and thankfully, being out of contract with Verizon), I just signed up with Comcrap Business for one phone line and HSI but I need some way to retain my second Verizon number, which we only use as a dedicated fax (my husband is a firearms dealer and having that dedicated fax line is a necessity). Comcrap wanted an additional $40/month for that second line, so I passed on it, thinking I could just come here and read how to do it slickly.

Can someone please show me the way? Thank you! heart

2 Comments

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#2
Commercial usage of Google Voice is against the Terms of Service. Porting a business line to GV is a VERY bad idea because of the risk of loosing your phone number if google decides to enforce the ToS!

Faxing over GV is problematic, reliably entering DTMF tones can be bad enough. Generally faxing over many of the more common VoIP services is tricky sometimes it works sometimes it doesn't, the longer the fax the more problems you'll have. However, with the right hardware and a provider that T.38, you can send/receive faxes over VoIP.

An alternative to using a conventional fax machine is a web based fax service. It's possible to have a dedicated fax number with these services and you should be able to port the fax number in.

With some additional details about your telephone needs and business, we'll be able to offer more specific advice.
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Last edited by jkee October 5, 2015 at 05:51 PM
#3
Quote :
why not get vonage,dont they have a $10 plan,,i think ooma has a cheap plan as well
Vonage is a bit overpriced especially once promos run out. Faxing on ooma can be hit and miss albeit more reliable than magic jack and basic talk, you'd need to prefix all faxes with *99

I'd probably either go with a voip provider like callcentric or a fax service like efax or ring central fax.
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