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How to stop prl update at booting on kycera kona

uws 371 52 October 16, 2015 at 07:55 PM More Sprint Deals
Originally a Virgin Mobile phone but never activated on boost but on R+ until they disconnected.

When reactivated with R+ - they had some issues overnight and I followed instruction on this link by resetting by dialing ##72786#
http://support.sprint.com/support...0001prd#!/

While it did not make any difference then - in the morning I activated it.

Now every bootup. it is checking for PRL update - How can I stop it?

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Joined Mar 2010
L4: Apprentice
371 Posts
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Original Poster
#3
Quote from xxxHolic View Post :
Same problem with my LG Volt.
I have activated a brand new Volt on R+
No such problem - did you reset?
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Joined Feb 2008
I Love Sports
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#4
Quote from uws View Post :
I have activated a brand new Volt on R+
No such problem - did you reset?
How did you fix your kycera kona problem?
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Joined Mar 2010
L4: Apprentice
371 Posts
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Original Poster
#5
Quote from xxxHolic View Post :
How did you fix your kycera kona problem?
I have not - still looking for answers
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Joined Mar 2010
L4: Apprentice
371 Posts
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Original Poster
#6
Quote from xxxHolic View Post :
How did you fix your kycera kona problem?
Solved it :

Removed batt while on - Data update - firmware update (updated) but still doing PRL update let it finish -- done

http://www.howardforums.com/showt...Kona/page2
******************************************** ***
I convinced one of the Facebook support reps to TRY to give this a shot. He added 5MB of data to the account. I forced activated the phone again (##72786#), pulled the battery for a few, and turned on and re-activated..........AS I EXPECTED, the phone activated, UPDATED THE PRL, and check for a firmware update, rebooted, and it did not prompt for an update again........SO, THE KONA is used for Assurance Wireless ***MUST*** have data on the account to do the initial updates (and 4 Virgin Mobile reps told me naw, naw, naw, dont need data. This appears to be the EXACT same incident that happened to RingPlus+ folks in the beginning. Thanks to JUSTIN C. on the Virgin Mobile Social Media Team!
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