*Heads Up* GreenMan Gaming credits expiring 11/24
Thread DetailsLast Edited by helloha1 October 28, 2015 at 01:08 AM
Quote :We're committed to bringing the best offers and opportunities to our community here at Green Man Gaming, and we're always looking at ways we can improve. To that end, we've been conducting a massive review of the way we operate our customer credit system.
We're working hard on a number of new initiatives, with plans to implement a new loyalty programme, vouchers that can be used in conjunction with credit, and more ways to bring greater value and amazing offers to our customers. Given that we sell games in over 185 countries each month, we're also increasing opportunities for the community to use local payment systems, all of which will replace the current credit setup.
However, this unfortunately means we'll be closing down the current credit programme, with plans to expire all GMG credit on November 24th, 2015.
Here's a brief little FAQ that we hope will answer a few additional questions:
When is my credit expiring? All Green Man Gaming credit will expire on November 24th to prepare for the immediate launch of a new system.
Can I use my credit in conjunction with VIP offers before November 24th? Yes, you absolutely can!
Will I still receive credit for submitting a review? Yes, that will remain a part of the new system.
How about referrals? We're completely revising our Refer A Friend system. We'll have more information on this soon.
Will I be able to use new credit after November 24th in conjunction with vouchers? Yes, absolutely. You'll also be able to buy store credit and gift it to your friends.
How will refunds that deliver credit work after November 24th? In pretty similar fashion. The new credit system may be used to compensate individuals in cases where direct refunds aren't possible.
If you have any further questions, please contact our customer support team here.
We realise that this is somewhat inconvenient, and we apologise for any frustration caused. We remain committed to delivering the best customer experience that we possibly can and hope that you will continue to shop with us, with plenty of exciting new things to come.