Forum Thread

Router Help

Bi0hAzArD 258 97 October 28, 2015 at 08:07 PM
Hoping someone can help me with a speed issue.

Was using a technicolor modem/router was having nothing but wifi issues with it but was getting my Ult 300 speeds, just bought my own router a TP-LINK Archer C7 AC1750, and using a SB6183 modem have no wifi issues at all but only getting Ult 200 speeds my pc is directly connected. Provider Time Warner Cable.

Not to familiar with routers maybe I need to change a setting or something?

Speed when connected to router

Download
209.83Mb/s
Upload
23.53Mb/s


Speed when connected directly to modem

Download
349.66Mb/s
Upload
23.92Mb/s

8 Comments

1

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#2
Is anything else plugged into the router? When you test, are you restarting the modem or router? Or just pulling out the cable?

TWC advertises speeds "up to" so were your tests made at around the same time? You can try testing at different hours to see if there is any increase in speed.
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#3
About 5 minutes apart restarting both. Only got a ps4 plugged in.

I am one of the lucky ones was getting those speeds day/night

The SB6183.
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Last edited by Bi0hAzArD October 28, 2015 at 10:59 PM
#4
Unplug the both for about 2 minutes, plug the router in first and wait about 30 seconds before plugging in the modem. Also, unplug the PS4 and disable any WIFI devices just to be on the safe side.

If you still get 200Mbit speed, I would check at different times during the day / night just to be sure. I am not sure if your router has traffic monitoring on the WAN port, but you can watch that when you test if it does.

Edit: Your speeds plugged into the modem, is that the SB6183 or technicolor?
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Last edited by Scratchy October 28, 2015 at 10:09 PM
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#5
Connect your laptop/desktop computer directly to the modem, without having any router in between them. Check your download speeds there. This will probably be the maximum you can achieve. If you insert the router and don't get at least 90-95% of that maximum, check a few things:
1) Cat-6 or Cat-5 or Cat-5e cable between modem and router?
2) length of cable between modem and router. Ideally, less than three feet.

It's very likely the router itself could be causing the slowdown, but it could also be the cable connecting the router to the modem, too.
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#6
Quote from VorlonFrog View Post :
Connect your laptop/desktop computer directly to the modem, without having any router in between them. Check your download speeds there. This will probably be the maximum you can achieve. If you insert the router and don't get at least 90-95% of that maximum, check a few things:
1) Cat-6 or Cat-5 or Cat-5e cable between modem and router?
2) length of cable between modem and router. Ideally, less than three feet.

It's very likely the router itself could be causing the slowdown, but it could also be the cable connecting the router to the modem, too.

Cat5 or Cat6 wire won't matter at these speeds and the 3 ft, 5ft or 100ft wont matter either to the OP. Both those meet the spec and practical use for these speeds.

Not sure what the OP's routers throughput is actually. I assume OP has actually updated the firmware on the router as well?
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#7
I mentioned the quality/speed of wire and length only because it was recently an issue when I upgraded to a Motorola/Arris 6141 modem with a gigE port. It would not link/talk reliably with my Buffalo gigE router until I used a newer Cat6 cable.
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#8
Quote from VorlonFrog View Post :
I mentioned the quality/speed of wire and length only because it was recently an issue when I upgraded to a Motorola/Arris 6141 modem with a gigE port. It would not link/talk reliably with my Buffalo gigE router until I used a newer Cat6 cable.

Hey, I just installed that modem about 5 days ago. Still not getting the 75MBPS that we pay for. Annoyed



How's yours working out?
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Last edited by MsGal November 4, 2015 at 11:30 PM
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#9
The 6141 has never been an issue, since I upgraded the cable between it and the router. Biggest problem is Time Warner Cable, where their network isn't nearly as stable as they claim. Annoyed
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