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CiviSelect Holiday shopping study

iced-coffee 16,264 7,933 November 3, 2015 at 12:55 PM in Question
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Did anyone else get into this study that is starting on Friday 11/6 and is through 12/18?

I was told that an email is suppose to go out with the login instructions since you will need to access the project via a mobile app.

I was wondering if anyone has gotten the email yet?

Thanks!

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#2
yes, i received 3 emails for the project so far. one on 10/27 with log in instructions--another one also on 10/27 saying they sent out the previous email in error and to disregard since it was a different project--and finally one on 10/28 with the app info and login instructions.
the app is OTS, over the shoulder.

the email says if you have questions please email: admin@overtheshoulder.com
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#3
Quote from bridget626 View Post :
yes, i received 3 emails for the project so far. one on 10/27 with log in instructions--another one also on 10/27 saying they sent out the previous email in error and to disregard since it was a different project--and finally one on 10/28 with the app info and login instructions.
the app is OTS, over the shoulder.

the email says if you have questions please email: admin@overtheshoulder.com
Seems odd since they just called last Thursday to recruit for the study. That could be why the email hasn't gone out yet as I am confirmed to participate.

Thanks for your help!
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#4
Quote from iced-coffee View Post :
Seems odd since they just called last Thursday to recruit for the study. That could be why the email hasn't gone out yet as I am confirmed to participate.

Thanks for your help!
This is the response I just received from them:
Hi,

Sorry for any confusion. We have not sent an email for this study yet, once this study launches on November 6th, we will send an email to participants containing download instructions as well as login credentials.

Be on the lookout for an email from admin@overtheshoulder.com and don't forget to check your JUNK or SPAM folders as well as your Inbox.

Hope this helps. Please let me know if you have any further questions.

Rasa
Over the Shoulder Support
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#5
perhaps they are doing it in batches. i did the screener on 10/23 and they called on 10/26 so maybe that's why i received mine earlier.

good luck!
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#6
Quote from bridget626 View Post :
perhaps they are doing it in batches. i did the screener on 10/23 and they called on 10/26 so maybe that's why i received mine earlier.

good luck!
That makes sense.
It also could be the different groups too.

Thanks!
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#7
then i guess we are doing different studies. sorry for the confusion iced coffee!

my study is the same exact dates, also through civiselect, and about holiday shopping for one of my kids.

best of luck.
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#8
Quote from bridget626 View Post :
then i guess we are doing different studies. sorry for the confusion iced coffee!

my study is the same exact dates, also through civiselect, and about holiday shopping for one of my kids.

best of luck.
That's the study I am in also. I know they had different ages so I may be in a different group than you. Good luck to you as well!
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#9
They actually just called me today about this one!
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#10
got qualified last night and downloaded the app, but alas no instructions as of yet
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#11
Quote from smidge1 View Post :
got qualified last night and downloaded the app, but alas no instructions as of yet
At least I am in good company.

They said if we don't receive login instructions by the latest Friday then contact them.
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#12
i am waiting
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#13
Quote from smidge1 View Post :
i am waiting
Check your email when you get a chance.
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#14
Quote from iced-coffee View Post :
Check your email when you get a chance.
will do
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#15
Quote from iced-coffee View Post :
That's the study I am in also. I know they had different ages so I may be in a different group than you. Good luck to you as well!

I was recruited on 10/28 for this same study. Haven't received the email yet.
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