Forum Thread

Can't edit Deal Alerts

Valcheck 47 14 November 6, 2015 at 10:53 AM
It looks like I can't do this on the website with a desktop nor through the app. If I edit through the desktop, it appears that it is edited until I refresh the page and my edit is undone. The app actually has a pop up stating there was an error and to try again. Anyone else experiencing this?

21 Comments

1 2

Sign up for a Slickdeals account to remove this ad.

#2
Yea, same here. They are showing as "Paused" and will not be deleted no matter how many times I try.
Reply Helpful Comment? 0 0
#3
Same here, can't delete deal alerts. As soon as I refresh it they're back.
Reply Helpful Comment? 0 0
Joined Sep 2006
Boxcutter Shower!
1,269 Posts
378 Reputation
#4
+1 here
Reply Helpful Comment? 0 0
#5
same here.
Reply Helpful Comment? 0 0
#6
I'm also having trouble deleting my deal alert. It will show up as paused once I refresh the page again.
Reply Helpful Comment? 0 0
#7
+1 on this
Reply Helpful Comment? 0 0
Joined Dec 2004
Community Relations Manager
65,804 Posts
4,339 Reputation
Staff
#8
Quote from Valcheck View Post :
It looks like I can't do this on the website with a desktop nor through the app. If I edit through the desktop, it appears that it is edited until I refresh the page and my edit is undone. The app actually has a pop up stating there was an error and to try again. Anyone else experiencing this?
Quote from super-bat View Post :
Yea, same here. They are showing as "Paused" and will not be deleted no matter how many times I try.
Quote from orionsky View Post :
Same here, can't delete deal alerts. As soon as I refresh it they're back.
Quote from Kaede View Post :
+1 here
Quote from dislab View Post :
same here.
Quote from loopydeals View Post :
I'm also having trouble deleting my deal alert. It will show up as paused once I refresh the page again.
Quote from jonsmith74 View Post :
+1 on this

It's being looked into so we can fix things for you. Sorry about that.

Some members had issues where they lost their DAs and we had no way of finding what they had set up in order to help them get those back.

So now we're working on saving them on the back end to help with that but they shouldn't be sticking where you have to constantly see them.
Reply Helpful Comment? 0 0

Sign up for a Slickdeals account to remove this ad.

Joined Dec 2004
Community Relations Manager
65,804 Posts
4,339 Reputation
Staff
#9
Quote from super-bat View Post :
Yea, same here. They are showing as "Paused" and will not be deleted no matter how many times I try.
Hi, can you try something for me?

Unpause then delete and see if they disappear.
Reply Helpful Comment? 0 0
#10
Quote from Schooby View Post :
Hi, can you try something for me?

Unpause then delete and see if they disappear.
Just tried (I attempted before- but just incase something's changed recently). Initially it appears like they are deleted, but upon page refresh they are back as "Paused".
Reply Helpful Comment? 0 0
Joined Dec 2004
Community Relations Manager
65,804 Posts
4,339 Reputation
Staff
#11
Quote from super-bat View Post :
Just tried (I attempted before- but just incase something's changed recently). Initially it appears like they are deleted, but upon page refresh they are back as "Paused".
Ok, thanks..someone was dealing this via email as well and they said that worked for them. Just thought I'd check.


The devs still have this on their worktable Wink
Reply Helpful Comment? 0 0
#12
Quote from Schooby View Post :
Ok, thanks..someone was dealing this via email as well and they said that worked for them. Just thought I'd check.


The devs still have this on their worktable
Ask them to refresh their page, lol.

Thanks for the follow up though. It's not a critical issue (for me at least). Please keep us posted on progress, and if you need me to help test, feel free to PM me.
Reply Helpful Comment? 0 0
Joined Dec 2004
Community Relations Manager
65,804 Posts
4,339 Reputation
Staff
#13
I appreciate your willingness to help. I'm sure the devs will let us know when they have a fix out for this.
Reply Helpful Comment? 0 0
Joined Nov 2013
L2: Beginner
47 Posts
14 Reputation
Original Poster
#14
Seems to be working for me since yesterday. Forgot to reply as I was passed out due to the flu.

Thanks!

*edit- it looks like the notifications disappear from my phone but when I check on the desktop they are just paused? I try deleting them again via desktop but when the page refreshes they come back.

Hope the devs figure it out soon. Thanks again!
Reply Helpful Comment? 0 0
Last edited by Valcheck November 10, 2015 at 10:56 AM
#15
This is happening for me as well, both Chrome and IE 11 under Windows 7. Tried deleting when paused, unpausing then deleting, deleting individually and by selecting via checkbox and using Delete button at the bottom, nothing works. Every time the page is refreshed, the deal alerts I'm trying to delete come back as paused...
Reply Helpful Comment? 0 0
Page 1 of 2
1 2
Join the Conversation
Add a Comment
 
Copyright 1999 - 2016. Slickdeals, LLC. All Rights Reserved. Copyright / Infringement Policy  •  Privacy Policy  •  Terms of Service  •  Acceptable Use Policy (Rules)  •  Interest-Based Ads
Link Copied to Clipboard