Forum Thread

Help with Enabling Ports on Router

defrauded 1,056 47 November 13, 2015 at 11:55 AM
Can someone help me enable the UDP/TCP ports for EPSON Scan (port number 1865/3289) and EPSON Event Manager (port number 2968) on my LG- Ericsson WBR-3020 router.

Background: I am unable to wirelessly scan directly from my Epson XP-410 printer to my computer. However, I am able to wirelessly scan from my computer using the EPSON Scan program; wireless printing is also working. The printer is connected to my router wirelessly.

After speaking with EPSON support, I was told I need to try enabling the above ports on my router. I tried contacting LG support, but they said they've never manufactured a routerConfused

I have attached a PDF with screenshots of my router port settings. I'm not sure if "enabling" a port means adding it under "Port Mapping", "Port Forwarding", or "Port Triggering" [See attachment]. In addition, I don't know what to add in the other fields listed (i.e. Description, Local IP, Protocol, Port Range, Local Port, Public Port, etc) [See attachment].

Please help!

Computer: Dell Latitude E6430
OS: Windows 7 Enterprise N 64-bit
Printer/scanner: Epson XP-410
Router: LG-Ericsson WBR-3020

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Quote from defrauded View Post :
Can someone help me enable the UDP/TCP ports for EPSON Scan (port number 1865/3289) and EPSON Event Manager (port number 2968) on my LG- Ericsson WBR-3020 router.

Background: I am unable to wirelessly scan directly from my Epson XP-410 printer to my computer. However, I am able to wirelessly scan from my computer using the EPSON Scan program; wireless printing is also working. The printer is connected to my router wirelessly.

After speaking with EPSON support, I was told I need to try enabling the above ports on my router. I tried contacting LG support, but they said they've never manufactured a router

I have attached a PDF with screenshots of my router port settings. I'm not sure if "enabling" a port means adding it under "Port Mapping", "Port Forwarding", or "Port Triggering" [See attachment]. In addition, I don't know what to add in the other fields listed (i.e. Description, Local IP, Protocol, Port Range, Local Port, Public Port, etc) [See attachment].

Please help!

Computer: Dell Latitude E6430
OS: Windows 7 Enterprise N 64-bit
Printer/scanner: Epson XP-410
Router: LG-Ericsson WBR-3020
They misled you.

Ports need to be opened to go from your intranet zone (your home network) to an external zone (most cases the internet)

If you're trying to communicate within your home network (e.g. scanner to printer on the same router) the only ports that would need to be opened are on your PC's firewall.
Incidentally, try disabling windows firewall or any 3rd party firewall you have installed on your computer and try the wireless scanning again.

In reality, 'scan to computer wireless' has never worked well in my experience. I don't even bother anymore. In my mind it's a permanently broken feature. I too have a wireless printer/scanner and if i need to scan something I put the paper in the printer and initiate the scan from my computer.
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