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Forum Thread

cowboom return policy. 10 days or 15 days ?

cnl 10 November 21, 2015 at 07:01 AM

Thread Details

received the message from "cowboom"
I thought it was 15 days

Hello #########

A return authorization has been issued for your purchase. Your RMA# is #######-A

Please ship the entire item including all parts and accessories within 10 days (do not send back just the damaged part). If your return is not shipped back within 10 days your return authorization will be subject to cancellation.

Please ship the entire item (including all parts and manuals you may have received) to the address below:
RMA# #######-A
345 International Blvd
Dock Door 86
Brooks, KY 40109



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It means 10 days from when they gave you the RMA. They just dont want you to hold on the the item for a long period of time before you return it. There return policy is 14 weeks but I have successfully got an RMA for closer to 30 days. Top Notch Customer Service.
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