Forum Thread

RingPlus signed me to Michelangelo instead of Leonardo 2 - how to fix?

ms2000 1,308 28 November 28, 2015 at 06:25 PM
I chose Leonardo 2 but social network was unnoticed that it signed me to Michelangelo - does the Thanksgiving plan involve signing up for social network?

Their support email and tel # are not working.

How do I reach out to them?

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Joined Jun 2008
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#2
are you sure the final step shows Leonardo 2 and $15? never heard of this problem.

did you check how much they actually charged? if charged $15, maybe you got a valid proof, since you got proof, no need to keep creating new tickets to make them more busy
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#3
Did you take screenshots and proof? Otherwise it was most likely your own mistake, and there's no easy way out of it. Either deal with Michel, or try to sign up for the update list, or swallow the bucks for the Michel plan and try to sign up for the free plan the next time it rolls around (no idea when that will be).
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3/28/12 - Won XBox 360 4GB, 11/20/12 - Won 50 Redbox Rentals, Signed up for Leo 3 plan (1200 free monthly minutes/texts/mb/tethering) on Ring+ in November 2015, free months renewed = 7, currently on month 8 (June-July) of free service. Upgraded my gf to Midsummer Night's Dream (3k/3k/3k free monthly/wifi tethering $10 per year) and my father to Cabana (3.4k/3.4k/3.4k/100 mms) in May 2016.
Joined Dec 2005
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#4
Quote from jho View Post :
Did you take screenshots and proof? Otherwise it was most likely your own mistake, and there's no easy way out of it. Either deal with Michel, or try to sign up for the update list, or swallow the bucks for the Michel plan and try to sign up for the free plan the next time it rolls around (no idea when that will be).
Does Leonardo 2 need a social network linking?

Leonardo 2 is currently active - but my phone is already tied to Michelangelo - how to resolve?
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#5
Quote from ms2000 View Post :
Does Leonardo 2 need a social network linking?
That must mean you do not have screenshots

At some step along the way you probably signed up for michelangelo by accident, all I can say is good luck, there is no easy fix, and I already gave the recommended things you could try
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Joined Dec 2005
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#6
Quote from jho View Post :
That must mean you do not have screenshots

At some step along the way you probably signed up for michelangelo by accident, all I can say is good luck, there is no easy fix, and I already gave the recommended things you could try
@jho - update list? you meant upgrade list right?
I found it and put myself in there as an insurance
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