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Windows 10 mail - unable to open PST files

Ram|bunc|tious 24,564 1,944 November 30, 2015 at 09:45 PM
Upgraded Win 7 desktop computer to Windows 10 and on surface all appears to have gone well but troubles begin as soon as I tried to access the PST file(s) I had been using.

1. Double-click on PST does nothing, no association to Mail.
2. I was able to add my @verizon.net email accounts and retrieve POP mail
3. All users have "full control" security rights of the PST I'm trying to access
4. Owner of PST file is the @live.com account (that I'm logged into)
5. Windows 7 login was a local/admin user, on Windows 10 its my @live.com account (which I think is only way to log in?)

ps I'm also unable to purchase apps from the Windows Store getting a "something went wrong message". So tempted to downgrade to Windows 7, this hasn't been a pleasant evening. If Windows can't do these menial tasks, I shudder to imagine what I'm going to run into.

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#2
Are you using outlook or the built in mail app? PST files won't work with the integrated mail app, you need Outlook.
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#3
Quote from maramos View Post :
Are you using outlook or the built in mail app? PST files won't work with the integrated mail app, you need Outlook.
Ah, well that's one problem. I was using the integrated app. Good news is that I bought Office 2016 with Outlook ... Bad news is that the Upgrade seemingly erased it! (Along with the email containing the licensing information!)

Thanks for the response, that gives me some direction.
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#4
If you purchased Office 2016 all you have to do is log into your Microsoft account and you should be able to download it again. Then open Outlook and point it to the PST.

Good luck!
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