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Best online or B&M checking account? Capital One 360, Ally, or...?

Jabbit 11,030 1,379 December 3, 2015 at 05:12 PM
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Looking for first-hand reviews of various checking accounts. My current checking account (local credit union) had a fraudulent charge against it and I'm not incredibly thrilled with how they have been handling it.

I don't do much in-branch activity and rarely use an ATM. I keep a relatively small balance, usually around $500. I could keep ~$2k or so in there if it was a fantastic account, but that wouldn't be my first choice. I'm in the New England area if that makes a difference.

Any advice? Reps will be provided. Thanks!

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#2
I'd say keep an account at the credit union in order to have a place to deposit cash. You could change to a savings account only with no debit card attached to it. I've heard good things about Capital One 360 and Ally. I've been using Ally for a while and am happy with it.
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#3
I too have Ally for the last 4 years. They reimburse your ATM fees, relatively high rates for interest and checking and good customer service.
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#4
I have Ally. For the first ~2 months, I hated it; it took ages for anything to clear. Eventually, I learned that hold times for new customers are considerably longer than they are for established customers. After the first 2 months, no complaints. Everything has gone smoothly for a couple years now and I haven't even had a need to contact them at all. The 10 free ATM withdrawals are more than enough for me as well. It's great being able to take money out anywhere without paying a fee - even the concert venue ATMs that charge ~$5 a pop.
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#5
I still have my local bank account which I use for local cash and check deposits but my main savings account is with Ally.

Ally obviously offers the higher interest rate as well as atm fee reimbursement which I have used a few times and it's quick and painless.

If you are into budgeting, I think with capital one 360 you can make sub accounts to categorize your savings into specific sections so you know where you are in detail.
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#6
Alliant CU is worth a look. https://www.alliantcreditunion.or...r=checking
I only have a savings account, but it's been flawless. They allow a seemingly endless
amount of external banks for tossing funds around. No charge on that..

My primary checking for the last two years is the Extra20 from Santander.
Bill pay is great, but the external bank ability is nearly useless.

I also have TDBank/Chase/Discover checking accounts.
The bill pay on all of them work well. Chase locked the online access once,
thinking there was a fraud issue with an external bank setup. Fun times..
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#7
I've used Synchrony (previously known as GE Capital Bank) for about a year and 1/2 and it's been great! The interest rate is amazing for a regular savings account, and they offer some attractive rates on other things too. I still have a credit union account that I use for my regular day-to-day activity though.
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#8
I decided to go with Capital One 360, since I already have other accounts with them. 100% free, and there is an ATM close by that I can use to deposit cash. Their customer service has always been great as opposed to my local CU which is hit or miss.

People with online-only accounts - how/where do you get cashier or bank checks from?
I do that a couple times a year and it seems like that is the only feature I lost by ditching a local bank. Can't get around it either, I need to be able to get those.
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#9
.....
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Last edited by ck39 September 2, 2016 at 04:38 AM
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#10
Quote from ck39 View Post :
For C1 360 you get your 1st check book free just request it on their website.
I meant certified checks or cashiers checks. I have since found out that Capital One will overnight you one for $20, which isn't bad at all.
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#11
Quote from Jabbit View Post :
People with online-only accounts - how/where do you get cashier or bank checks from? I do that a couple times a year and it seems like that is the only feature I lost by ditching a local bank. Can't get around it either, I need to be able to get those.
I use my local bank/Credit Union for that.
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#12
Get Charles Schwab checking account and you will never pay fees on your ATM. This include international ATM.

You can just google Charles Schwab checking account and you will see there are many reviews about it. This is a good case if you don't care about interest.

In my case, I only put several hundred dollars at a time as a back-up and will transfer more money if I travel locally as well as internationally.
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