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Dell Advantage Rewards promo gift card- How long does it take to get?

tenoldmen 19 14 December 5, 2015 at 12:49 AM
When you buy a computer, how long does it take to get the gift card for the rewards program? Thanks!

(Sorry if this is the wrong section for this question- it made sense to me)

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#2
Quote from tenoldmen View Post :
When you buy a computer, how long does it take to get the gift card for the rewards program? Thanks!

(Sorry if this is the wrong section for this question- it made sense to me)
Yeah, wondering the same thing myself. Their website says 10-20 days from invoice (or shipment--they argue with each other) date. I'm on 25 days and I haven't gotten a thing from them and their customer service is useless.


The last computer I ordered from them back in the spring, I had the rewards card in about 8 days after I ordered. Not sure what the issue is this time, since they are issued electronically and shouldn't take nearly this long.
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#3
Quote from bleagle View Post :
Yeah, wondering the same thing myself. Their website says 10-20 days from invoice (or shipment--they argue with each other) date. I'm on 25 days and I haven't gotten a thing from them and their customer service is useless.


The last computer I ordered from them back in the spring, I had the rewards card in about 8 days after I ordered. Not sure what the issue is this time, since they are issued electronically and shouldn't take nearly this long.
Same here...I'm on about day 25 as well.

I tried to chat...#500 in queue. I tried to call...and hung up after being on hold for about 45 minutes.

It's ridiculous.
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#4
Quote from tenoldmen View Post :
Same here...I'm on about day 25 as well.

I tried to chat...#500 in queue. I tried to call...and hung up after being on hold for about 45 minutes.

It's ridiculous.
Quote from bleagle View Post :
Yeah, wondering the same thing myself. Their website says 10-20 days from invoice (or shipment--they argue with each other) date. I'm on 25 days and I haven't gotten a thing from them and their customer service is useless.


The last computer I ordered from them back in the spring, I had the rewards card in about 8 days after I ordered. Not sure what the issue is this time, since they are issued electronically and shouldn't take nearly this long.
Tenoldmen amd Bleagle,

Any updates? I'm on day 25, and still waiting. I tried calling twice, but was put on hold for over half hour both times, and just hanged up.
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Last edited by mtbiker99 December 24, 2015 at 06:32 AM
#5
Quote from mtbiker99 View Post :
Tenoldmen amd Bleagle,

Any updates? I'm on day 25, and still waiting. I tried calling twice, but was put on hold for over half hour both times, and just hanged up.

I finally rec'd mine last week, nearly a month after the order date of 11/20.
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#6
Same here. No response to email inquiry though the gift card showed via email a day or two later. Total time about 1 month.
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#7
Just received my promo gift card. Took 31 days from ship date.
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#8
Inquired 21 days after ship date of product I ordered, and Dell said they would send in 3-5 days. Still have a day until the end of those 5 days. At this point it really doesn't matter anyway since I was going to use it along with discover cashback and a 15% coupon Dell sent me by mail to order an XPS 15, but now that it's after 12/31 I will not be ordering. C'est la vie.
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#9
Does anyone want a free $6 Dell Advantage rewards promo code/pin?
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