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TigerDirect Discounts, Deals and Coupon Codes

TigerDirect ( the usual very bad experience )

Elbasha 14 14 December 8, 2015 at 08:21 AM in Other (3) More TigerDirect Deals
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Last Edited by Elbasha December 11, 2015 at 06:06 AM
i bought a Samsung SSD from them on the 27 th, and now 2 weeks have passed and i have To Drop Shipper status. that means they are just acting as a middle man, they dont have the item they collect orders, make their profit on the fly, and forward the shipping orders to a 3rd party ( that you dont have access to ) to fulfill.
the item remained marked in stock for a week after my purchase. now i receive nothing useful from their customer service. they are not even talking to me in the appropriate manner.
i submitted a complaint to the BBB.
i will submit to FTC as well.
now the HD is 50$ more than what i paid to them, so it will be a big loss if i canceled or waited more for the item
i noticed also that they have 1 / 5 review allover the internet due to similar issues. i should have avoided these guys.

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Joined May 2007
Relax.....don't do it
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#2
BBB? I hope they ship by order before they close the company!
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#3
frontpage in 3...2...1...
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Joined Feb 2007
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#4
Quote from Elbasha View Post :
i bought a Samsung SSD from them on the 27 th, and now 2 weeks have passed and i have To Drop Shipper status. that means they are just acting as a middle man, they dont have the item they collect orders, make their profit on the fly, and forward the shipping orders to a 3rd party ( that you dont have access to ) to fulfill.
the item remained marked in stock for a week after my purchase. now i receive nothing useful from their customer service. they are not even talking to me in the appropriate manner.
i submitted a complaint to the BBB.
i will submit to FCC as well.
now the HD is 50$ more than what i paid to them, so it will be a big loss if i canceled or waited more for the item
i noticed also that they have 1 / 5 review allover the internet due to similar issues. i should have avoided these guys.
BBB complaint is likely to lead no-where. Much like providing a review on reseller ratings. Companies either (a) don't care about their BBB reviews, or (b) care and support the BBB and therefore, the BBB will administratively close your complaint. Not sure what complaining to FCC will do, as this isn't a TV/radio show you're complaining about... perhaps you meant the FTC? If so, probably more effective than a BBB complaint, but only if they pursue action. Truthfully, your BEST bet is to file a complaint with your state's attorney general's office.
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#5
BBB is a private company that takes money for better company ratings.

But yeah. My order from tigerdirect is still on backordered.
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Joined Sep 2011
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#6
Quote from zodiac711 View Post :
BBB complaint is likely to lead no-where. Much like providing a review on reseller ratings. Companies either (a) don't care about their BBB reviews, or (b) care and support the BBB and therefore, the BBB will administratively close your complaint. Not sure what complaining to FCC will do, as this isn't a TV/radio show you're complaining about... perhaps you meant the FTC? If so, probably more effective than a BBB complaint, but only if they pursue action. Truthfully, your BEST bet is to file a complaint with your state's attorney general's office.
FTC , you are correct, i will file a complaint their. with the very low reputation that tiger-direct has, i think they might be motivated.
i think slickdeals should add some alerts to dealers like tigerdirect , or make a local review page within the website like reseller ratings.
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#7
Quote from hyteckit View Post :
BBB is a private company that takes money for better company ratings.

But yeah. My order from tigerdirect is still on backordered.
i am not sure if they are private or not, but they were very very effective before and tigerdirect and others care about having their accreditation noted on their website. i tried them with dell.com before, and they were great.
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#8
just to followup , i got the item with 2 days ago, and the company's response to my complaint was totally inconsiderate. so i strongly not to recommend it for future purchase unless you are ok with unexpected very long delays . by the way, BBB & google verified , were great , they are following up with me until now
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