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Beware Dell's "Free Shipping and Returns No Minimum" Hoax

cjvnyc 3 14 December 13, 2015 at 01:42 AM

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Dell claims to offer free shipping and returns on all items with no minimum purchase, but when I went to buy a keyboard it refused to honor this and wanted $8 at minimum. Galling.
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Thanks for heads up. Dell tried to do that with a laptop I wanted to return. Support said on a case by case basis. I argued that wasn't what was advertised on the website. The chat rep didn't even respond. I had to get another rep that persuaded me to keep it by giving me a credit. Not a good way of doing things. Their tech support is very good however.
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