Forum Thread

SD has a lot of bitter trolls...sad.

grasshopper12 706 363 December 14, 2015 at 09:00 AM
I've been on this site for nearly 5 years and I've noticed a growing trend of bitter trolls in threads. I personally only really SDed during the holidays because that's when I do my shopping for the year as I hate shopping really as well as not wanting to buy everything because it's such a steal.

I've put up enough of my own deals that I have over 300 reps in that time with some admitted stinkers. Here is the problem though. Some trolls will try there hardest to slam a deal. They will either say "Oh they jacked up the prices and then put it on sale so it's not really a sale".

Or the other way around. "Oh Best buy nuked trade-ins so that extra trade in percentage doesn't mean anything".

The most paranoid inducing is if you may have repost even if the search engine doesn't find it because it's worded differently. Then you are slammed as a reposter!

I've even actually had someone dig up a stinker deal from me and link it to show me that I don't know what I'm doing and that I'm stupid.

Here is my thought. Why not just thumbs down and move on? Commenting on the product if it's not good is okay but to personally attack someone is just idiotic.

I'm sure this behavior is making some SD'ers avoid posting anything because they don't want to deal with the trolls. The thing is these trolls are making it worse for everyone because of this. Maybe someone did find a good deal and it isn't listed but doesn't want to deal with grief from others if it's not up to their almighty standards. I've personally seen deals before they were front page but didn't list them because of these trollish actions.

I think these "people" should realize what damage they are doing to the site in general along with missed deals for themselves. This has become a very nasty environment that's not worth the hassle to post. I've had some say "ha, you wasted your time posting that!"
but didn't they waste time commenting negatively on the thread too? Why such delight in others misery? Funny that most of these comments seem to come from people that don't post many deals at all. Probably because they are scared of coming across a version of themselves as an original poster.

Sometimes I can't help myself and have fed the trolls. It just irritates me so (as the reaction they desire) that I can't help myself.

Just thumbs down and move along or talk about the products integrity I say. I guess this won't change because there will always be these keyboard warriors who think their snide remarks are entertaining to others but most of us realize them for the jerks they are.

I've seen posts get "a thanks for trying but I"ve seen this cheaper before" fine if you feel compelled to say so but the rest of the bs makes this site a miserable experience for a lot of people that put in the effort to try.

Maybe shaming the trolls on other's threads will help but then again it would probably just keep them at it.

I'm trying less than ever and I've noticed that the deals haven't been as good as they were IMHO. So maybe others are trying less as well?

Anyway, that's my two cents.Frown

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#2
could agree with you anymore!

the fear of being ridiculed (well
not really fear) but more along the lines of humiliation keeps my mouth shut.

I have found some amazing deal in the past by pure coincidence and keep 'em to myself,
I smile and think "screw 'em" this deal is my little secret.
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#3
Quote from winkenstein View Post :
could agree with you anymore!

the fear of being ridiculed (well
not really fear) but more along the lines of humiliation keeps my mouth shut.

I have found some amazing deal in the past by pure coincidence and keep 'em to myself,
I smile and think "screw 'em" this deal is my little secret.
Yes, keep my mouth shut most of time. But I learn to move on and occasionally have fun to read funny comments. LMAO
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#4
Hi,

Yes, with a community this large and our commitment to allow free discussion (we try to only remove posts that break our rules such as personal attacks, discussing how to commit fraud etc) it leaves the door open for a bit of negativity.

If you see a post that is a personal attack please mod alert it.

When you post a deal, try to keep in mind that even if you only see comments from negative people you've likely helped others save money,,some who might not have taken the time to thank you. But it is appreciated far more than you likely see. All of us have posted deals that we either watched get shot down in flames or just fallen off the first page of deals..and the second..and the third...off into oblivion.
Not all deals hit the mark with lots of people, but we keep trying. And hopefully, we're even that much more likely to speak up and thank and rep those who do keep posting deals for us to use and save money.

Also, in redesign we have the ability to TU and TD posts, not just threads.
The idea is that eventually we'll make it work in a way that post that get enough TUs would get highlighted closer to the OP in some way (that's for the devs and product people to address.. they will need to figure out the best way to do that and not alter the chronological order in the thread itself)...and if a post gets enough TDs we can collapse it or "filter" it so others don't have to see it but it doesn't go away. people would have to click on it to view the comment.

* They are trying to figure a way to bring that to classic too but the platform that classic is on is much clunkier for devs and it takes much longer to implement things in that view.
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#5
I mostly agree with your post. Longtime lurker, recent registrant. Like Schooby said, keep your chin up and remember there are people that appreciate your contributions.

Here is how I responded just today to a UN-helpful comment on my deal:
my post #41 in 32-oz 303 Aerospace Automotive Protectant Trigger Spray deal thread
I was annoyed, sad, and disappointed. I think writing that long reply was good therapy, though it took quite a bit of time.
Quote from grasshopper12 View Post :
I've been on this site for nearly 5 years and I've noticed a growing trend of bitter trolls in threads. I personally only really SDed during the holidays because that's when I do my shopping for the year as I hate shopping really as well as not wanting to buy everything because it's such a steal.

...
...


.... They will either say "Oh they jacked up the prices and then put it on sale so it's not really a sale".

...

The most paranoid inducing is if you may have repost even if the search engine doesn't find it because it's worded differently. Then you are slammed as a reposter!
...

Just thumbs down and move along or talk about the products integrity I say. I guess this won't change because there will always be these keyboard warriors who think their snide remarks are entertaining to others but most of us realize them for the jerks they are.

I've seen posts get "a thanks for trying but I"ve seen this cheaper before" fine if you feel compelled to say so but the rest of the bs makes this site a miserable experience for a lot of people that put in the effort to try.

Maybe shaming the trolls on other's threads will help but then again it would probably just keep them at it.

...

I'm trying less than ever and I've noticed that the deals haven't been as good as they were IMHO. So maybe others are trying less as well?

...
I do comment that Amazon jacks up the price on SOME items in a wide, promo %off sale, and to warn about those, using camelx3 pricing info, but I see the worth in posting about the whole deal and TU the effort. But, you're right, blanket "jacked up, not worth it" comments worded that way are discouraging.

I personally never report/mod alert reposts. I just gently add a comment with a link to the previous post (or even posting in the previous post pointing to the later post if it has a lot of comments), with words like "see this other post for more comments or info" or even "see this expired deal for more comments or info". If an editor notices and wants to merge the threads (which can be confusing and comments get out of sequence or out of context), so be it. Or if the later OP wants to request deletion, then it's up to the OP. I think the more info, the better, so I let sleeping dogs lie. Don't want to be discouraging.

I wish more people would TD useless or trolling/negative comments, as well TU useful comments - or even repping those contributors. I personally am hesitant to do so in my own deal threads - it seems self serving - but some of those comments REALLY deserve it. Really, shame on them. (More on this in my reply to Schooby).

Yes, it seems like others are trying less. I guess I still have energy because I am a recent registrant and have years of stuff backed up that I want to share and say. But I'm feeling the burn already with just six deals.
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#6
Quote from Schooby View Post :
Hi,

Yes, with a community this large and our commitment to allow free discussion (we try to only remove posts that break our rules such as personal attacks, discussing how to commit fraud etc) it leaves the door open for a bit of negativity.

...

Also, in redesign we have the ability to TU and TD posts, not just threads.
The idea is that eventually we'll make it work in a way that post that get enough TUs would get highlighted closer to the OP in some way (that's for the devs and product people to address.. they will need to figure out the best way to do that and not alter the chronological order in the thread itself)...and if a post gets enough TDs we can collapse it or "filter" it so others don't have to see it but it doesn't go away. people would have to click on it to view the comment.

...
I think often it is a lot more than "a bit of negativity".

I think some of the suggestions above are a good start.

To avoid altering the chronological order, maybe you can highlight or give a "hot" or "helpful" thermometer (I thought about star rating but this seems better, less a judgement than a poll/pulse of the public-hence a thermometer) at top of good comments. By highlighting I mean highlight them with color (like but different than Quote highlighting).

I have seen the hiding of unhelpful comments on other forums. That is where trolls belong - hiding living in the dark - don't pay attention give exposure to them and maybe they will go away.

I actually will go further than your suggestions above.
Other SDers have brought up how unfair it is that emphasis seems to go to membership age or number of posts (which determines your "level") over reputation. The first two have nothing to do with the quality of the contributions of the SD member, yet they are allowed to go up to a high 4-point rep giving level just for being alive and commenting - however badly.

EDIT
Here's a concrete example. I just entered a giveaway. A member gets only 1 extra entry per 200 reputation points while getting 1 extra entry for each 3 months of membership (to max of 30) and 1 extra entry for each 5 days of staying logged on. This is bass-ackwards, pardon my French, rewarding couch potato surfing and existence more than earning rep points from hard earned contributions to the SD community.
END EDIT

Further, I would add a controversial concept - punishment. Just like trolls can punish a decent deal with TD affecting a Deal Score, let's have TD on comments/posts slowly add up, so say 5 or 10 TD = MINUS rep points (same level as they can rep out, i.e. if they can rep out 4 then they get MINUS 4 reps; maybe this can be constant - MINUS 1 rep for everyone). That would really hurt the trolls - imagine if they slip into NEGATIVE rep territory. You have to set the equivalency high, so a commenter doesn't get punished just for an unpopular comment (like mentioning Android in an iPhone thread), so 5-10 TD = minus 1 rep, and a cap per COMMENT in a thread (like a max of minus 2 rep per COMMENT). I would say a cap per COMMENT instead of per THREAD, to stop a troll from having too much back and forth with ever more troll comments in a thread (I have seen long back and forths.) This last part requires some thinking over - as is, troll comments are NOT getting TD, so a global count of TD is necessary. Maybe, if this punishment tool is available, more people would TD trolls?

Oh, and have a notification/alert sent to the offender every time they near or get a minus rep, so they know it is happening.

I know the above is controversial, but it is democratic. The tyranny of the few are driving away many. I notice that many SDers are selfish. But I'm hoping the MAJORITY are still good, and this mechanism will let the trolls understand how others feel about them. Yes, keep SD forums open for discussion, but if anyone is to feel the heat, let it be the harmful trolls, not the peaceful majority. If anyone should feel like they are unwelcome, it should be them. If they act like spoiled children, punish them - Parenting 101.

On the flip side, let's REWARD those commenters who get TU, with a global counter, with PLUS rep points for every 5 (or 10) TU. People forget to rep or can only rep 0 points as beginners. And many small acts of kindness/contributions (TU) should be rewarded in total even if each don't get a whole rep.
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Last edited by Silver_Fox December 15, 2015 at 07:04 PM
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#7
Hi,

Waaay back we allowed nerps (negative reps). It got abused by cliques and we had to take the nerpping option away.

We have the mod alert button for your use. If you think a thread has gotten out of hand you can mod alert it for them to decide if it needs a clean up or any other action to be taken.

We don't want the rep system to be abused in either direction.

As a community I encourage people to make positive comments when they feel those are warranted as well as people voicing negative comments about a product or merchant if they have something to offer by way of sharing a bad experience.

We don't want people to TD a thread if it's a repost, we DO want it mod alerted so the moderators can merge the 2 threads and let the original poster get the extra TUs into their thread and all comments about the product/price/merchant can be in one thread.

The age of the member's account is important, it means they have been around a longer time and know more about how the site works, how good the deals have been in the past, they have read comments (good and bad) about the merchant or items etc. They offer invaluable advice at times.
They have been shopping through SD for a longer period of time.

People posting deals is very important to SD, we all benefit from those deals. We also benefit from people clicking through and buying them Smilie
I often read comments about previous experiences in threads before I buy.

Also merchant do too.
As an example.. when I first joined here in Dec of '04 there was a merchant that I won't name that had a very bad reputation for fulfilling rebate requests. Our members bashed them in just about ever deal thread posted for months and months.
Eventually the merchant got much better about their rebate process and as a result they are now much more respected within our community. (one of the top merchant sites that I see posted here)

There are several examples of merchants upping their game after reading how members feel and how vocal they can be about bad experiences,not great sale prices etc. *many merchant now ask for the ability to have a customer service rep on our site so they can handle issues and answer questions.


That's not to say or acknowledge that all feedback is based on truth and reality, I do understand that some just flame to flame. With a community this size it's bound to happen.

I appreciate the input you gave and your ideas on how to implement the "hidden" or "appreciated" posts. I am not a dev nor product manager so I defer to them to figure out what will work best with our community and what will work across several platforms. We have 2 views just for desktop and then we factor in mobile apps and the mobile site.

They do read the posts here in SIS and take them into consideration.

SD has the best community on any website IMHO Smilie and we love to hear from everyone.
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#8
You don't discuss warnings here, PM me if you have an issue you wish to discuss, post removed.
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#9
Perfect summary of this site! I'm new to slickdeals and after reading some of the deal threads and forums I wouldn't dream of posting a deal on here for the reasons you have mentioned. Obviously there are a number of people that feel the same way you do. I hate to say it but I don't see things improving until there is actually a consequence to trolling; I don't think that will happen until the deals continue going downhill and less proven veterans of the site like yourself decide to stop posting altogether.

Sadly, some users are on this sight mainly to troll. I just posted a question on the forums yesterday and someone replied solely to mock me. I reported the post, as I figured it was the right thing to do and the mod said just ignore the post, it's allowed. So not only is trolling allowed they won't even take the post down even though it adds no value to the thread whatsoever.

I decided to look into things further to see if it was an anomaly that he trolled my thread. Nope, no even close. This user makes it a habits to reply to threads he has no interest in just to troll people that are posting legitimately. I'm sure this isn't an isolated incident and that there are many more out there trolling "for fun" and ultimately, with no consequence, why would they stop?
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