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Comcast CEO Brian Roberts on why he thinks people hate cable companies.

xxxHolic 31,505 5,560 December 15, 2015 at 03:52 PM

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Joined Jul 2013
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#2
If you don't olike the service, don't pay for it.
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#3
Quote from Novakingwai View Post :
If you don't olike the service, don't pay for it.
haha haha, yeah... back to 56k dial up! fark comcast/politicians and their monopoly on cable.
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#4
Quote from Seron View Post :
haha haha, yeah... back to 56k dial up! fark comcast/politicians and their monopoly on cable.
Pretty much everyone has multiple providers in their area, and there's always satellite.
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#5
Quote from Novakingwai View Post :
Pretty much everyone has multiple providers in their area, and there's always satellite.
Thats actually completely false. Satellite is an incredibly poor alternative to broadband, and in MANY places that aren't big urban cities (and even then), Comcast, COX or something similar are the one sole provider. Hell, my girlfriend lives in one of the boroughs of New York friggin City and Time Warner is literally her one and only single option.

As for the interview - I didn't really hear him say too much. Mostly a lot of spin.
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Last edited by Ero December 16, 2015 at 05:38 AM
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#6
I can get dsl with a max speed of 3MB so I too am stuck with Comcast
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#7
Quote from Novakingwai View Post :
and there's always satellite.
Most people I know have that, I did for years. If you think that's an alternative for most cable/DSL providers, then you are mistaken, unless of course people don't online game or watch services like Netflix, and they disable automatic updates and online backup services. It's a last resort connection. I will say plans and servIce are better in some urban areas where there is excess capacity and the beams aren't over stuffed with customers. I use cellular for home Internet now, many of my neighbors don't have usable cell service. I get up to 4 meg service through a regional GSM carrier and it's only a little over $50.
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#8
There is nothing new in the fact that cable companies suck. We have Cablevision in this area and they have always been terrible from a service point of view. That said, we have Fios as an option as well and also have DTV for TV service so it is not like you cannot go elsewhere.

The problem goes beyond just big monopolies or cabals not caring. It goes to the fact that they complain about having to pay rights fees to broadcasters and studios but they package their programming so that you have to pay for a bunch of junk you do not want. If they let you go a la carte and just pick what you wanted and not have to pay for junk you do not want, it would be cheaper for everyone. But then some of the broadcasters would not be able to sustain themselves as who is going to pay for some of the garbage? Pay for each channel you want and if msnbc, the Oprah channel or the weather channel go belly up, who cares? If enough people would not pay for it on their own, then they have no business being in business and making everyone pay for it in some package. My 2 cents.
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#9
Quote from YanksIn2009 View Post :
If they let you go a la carte and just pick what you wanted and not have to pay for junk you do not want, it would be cheaper for everyone.
I had C band satellite tv for roughly 15 years ending in '99. Started out most channels were free, then they started scrambling them and it required purchasing a descrambler. Many people got illegal ones (I never did), they unscrambled everything, people eventually started burying them somewhere for fear the cops could track them. There were still a fair amount of free channels when I switched to Dish, but didn't want to spend the $$ needed for parts for me to repair the system, plus Dish was much handier not having to move the satellite all the time, my system wasn't fancy, you needed to hold the button to move the Dish and fine tune aiming at other satellites. But anyway, how you state is how it was, you could pick any channel you wanted by itself. You could subscribe to -only- HBO with nothing else. Or just one superstation like KTLA, TBS, etc. Or one network like ABC. They also had groups of superstations and networks, I think it was something like $30 for all of them for the year. HBO was around $80 a year, didn't get that often. Never paid more than $120 or so per year even with HBO. They were just starting to advertise group packages resembling the way it is now when I left.
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#10
Quote from komondor View Post :
I can get dsl with a max speed of 3MB so I too am stuck with Comcast
I had DSL for about 6 years with 3MB and did just fine. Played Xbox Live, watched netflix. Sure I couldn't stream 1080 Movies perfectly, but give a few minutes to start buffering and I managed. Was cool when they finally upgraded to 12 MB.
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#11
Quote from Novakingwai View Post :
I had DSL for about 6 years with 3MB and did just fine. Played Xbox Live, watched netflix. Sure I couldn't stream 1080 Movies perfectly, but give a few minutes to start buffering and I managed. Was cool when they finally upgraded to 12 MB.
I actually had 1.5 and did decent with it. It is more the ping that is important for gaming anyway. Video streams fine at 1.5 as well.

I had to dump it due to the poor reliability I had in my area. Comes through a phone but far less reliability than cable.

Now I have cable which gives me 50 down but will cap me on usage if I actually use it for a day.
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#12
Quote from YanksIn2009 View Post :
We have Cablevision in this area and they have always been terrible from a service point of view. That said, we have Fios as an option as well and also have DTV for TV service so it is not like you cannot go elsewhere.
Cablevision may not have great service but they don't play the same games as Comcraptastic does at the very least.

If there's a cable company that's most hated and provides the most bottom tier service you can imagine - Brian runs it.
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#13
Quote from neteng101 View Post :
Cablevision may not have great service but they don't play the same games as Comcraptastic does at the very least.

If there's a cable company that's most hated and provides the most bottom tier service you can imagine - Brian runs it.

You have not met Dolan lol. Comcast may be worse, but Cablevision can not be much better.
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#14
Quote from YanksIn2009 View Post :
You have not met Dolan lol. Comcast may be worse, but Cablevision can not be much better.
Cablevision is great. I mean, it's cable, with all the technical limitations thereof, but I used then for years and wondered why everyone on other isps were complaining about things like Netflix and YouTube buffering.

Always got more than my rated speed as well, even at peak. YMMV a lot depending on how over subscribed your neighborhood is.
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#15
Quote from quotidian View Post :
Cablevision is great. I mean, it's cable, with all the technical limitations thereof, but I used then for years and wondered why everyone on other isps were complaining about things like Netflix and YouTube buffering.
Because Comcast refused to augment their network and forced Netflix to peer with them directly
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