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PSA: RingTo Free Service coming to an end! Port your numbers by 2/15/16 or pay for service. GrooveIP/Obihai customers affected.

chener 2,997 605 December 16, 2015 at 09:56 AM in Services (3)
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Last Edited by chener December 19, 2015 at 02:22 PM

Note: to avoid confusion: Ring.to is NOT RingPlus. This thread has NOTHING to do with RingPlus!!



https://ring.to/#newservice

Important RingTo Service Changes

RingTo launched over two years ago with a simple mission: help more people keep the phone numbers they love. In the spirit of moving forward, several changes are coming down the pipeline we want to share with you.

In early 2016, RingTo will transition to a paid service and will no longer offer free accounts to new or existing users. But don't worry, we're making it worth your while to stay with us!

How does this affect you?

RingTo users with ported phone numbers
Existing RingTo users with ported numbers will have until February 15th to convert to a paid plan or find an alternative provider.

GrooVe IP users
You will receive instructions soon on how to move your account to the all-new Groove IP platform. You can always track the latest GrooVe IP updates here: http://snrblabs.com/GrooVeIp/Upcoming_Changes

Obihai users
Your existing service with RingTo will conclude in the coming months. We are actively working with partners to help find a new home for your phone number where you can continue to enjoy using your Obi at home or at work. Expect an announcement with more details in mid-January.

Show your interest in a RingTo paid plan by January 1st and get the Early Bird discount (2 FREE months of service) by entering your email now.

RingTo is priced at just $1.50 per month ($18 billed annually) and includes:

Call forwarding
SMS & MMS
Voicemail
iOS/Android calling
Dynamic outbound number selection
Call blocking
Free number porting

I used RingTo with my RingPlus service. Sad to see it go. Frown
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Last Edited by chener December 19, 2015 at 02:20 PM

Note: to avoid confusion: Ring.to is NOT RingPlus. This thread has NOTHING to do with RingPlus!!



POSTED TO THE RINGTO BETA USERS GROUP:

Earlier today we notified about 11,000 users that RingTo will be moving to a paid service in 2016. As beta users, you are usually privy to information before the general RingTo population, but the particulars of this announcement made it challenging to stage the information.

What most of you really want to know is.... how does this affect me?

If you ported a number into RingTo then you are one of the 11,000 that got an email blast from us earlier today. You are the 1% (figuratively speaking). You put your trust in us with your phone number. You were part of the sometimes painful lessons we learned about porting. We want to make sure your number still has a safe home.

If you did not get the email, but are part of this beta group, it means either we messed up our record keeping (possible) or more likely, you signed up with Groove IP and use the RingTo app only for account management and SMS/MMS.

In 2016 RingTo will be entering a maintenance period. What that means is you should not count on new features. The last "major" feature will be contact list integration. After that we'll address critical bugs, should any arise. There will be a skeleton staff to ensure the service remains up and running.

After a lot of number crunching and analysis of user call trends, we saw that the average use of minutes across the entire RingTo base of monthly active users is about 100 minutes. Based on that we crunched some more numbers and determined that if enough people sign up at $18/year, we are willing to let the service continue. We made it affordable in the hopes to attract as many of the 11,000 users who ported their number in.

The email blast was light on details. I'll try to hit the common questions here:
1. Cost - $18/yr per account. Not per number. Tax is not included.

2. Usage - The Terms of Service currently sets a limit of 5,000 minutes of use per month. In order to keep costs low at $18/yr, we will be reducing the limit to 300. Your initial reaction will be WTF! Go back and re-read the part about the average use across the entire base. The limit is to protect against abuse. Have we ever enforced the TOS for abuse? Yup, but only in the most egregious cases. In other words, this is not something that we really want to enforce. If the group average creeps up, the highest users will be getting a note from us, along with possible suspension of service. If you dial into a party line all day long (you know who you are AND I KNOW who you are), RingTo is not for you.

3. 911 support - Nope. As a pure OTT app and call forwarding solution, there will not be any e911 support unless there is an FCC mandate.

4. Obihai - If you use an Obi, you are not only in the 1%, you are in the 0.01% (again, figuratively speaking). You are a very special group of users who tend to be highly technical and very familiar with the nuances of VoIP. You generally don't want a pre-packaged solution, you want the flexibility of mixing / matching your device and VoIP providers. You want to save money and you want a rock-solid service. Based on the small number of users we have on RingTo, there was no reasonable price point we could offer that would allow us to support Obi devices while also offering 911 capabilities and the extra support overhead on our side for managing the tickets we get from Obi users. Rather than offer an unreasonably priced service, we've elected to be up front and are committed to helping you find an alternative provider that will support your Obi device. We are working with Obihai to help identify partners that would like to roll out the welcome mat for existing RingTo users. Which leads to the next point.

5. Anveo 911 - Did you just renew? Wondering if you'll actually get a year of e911 service for that $15? We're working with Anveo right now to sort out how to best offer a transition period. More news will come.

6. GrooVe IP - GrooVe IP will be sending out a notice in the near future about their new and improved app experience. GrooVe IP and RingTo will be parting ways in 2016. It has been an incredible partnership that has brought value to both parties.

7. Timing - RingTo is marching towards a February transition for users that are interested in continuing. While the actual dates may change, the direction of the service will not. For both GrooVe IP and Obi users, the timing of a transition will be announced in January.

8. Betas - There will likely be one more beta before the end of 2015, focused on contact list integration. No plans for more betas in 2016 at the moment.

Is $18/yr worth the price? That is a personal decision for each of you to make. I will put on my "sales" hat and just remind you of the following:

1. Most people have a cell phone and really just need a simple / cheap place to park/forward their number. If that sounds like you, RingTo is probably going to be one of the most cost effective solutions for you.

2. RingTo has NEVER inserted ads or sold your information to advertisers. Monetization through advertising is just not in our DNA.

3. RingTo is the only app on the market today that allows you to dynamically select your outbound number. No other app does it. In fact, we have a patent pending on that feature. If you have multiple phone numbers, RingTo is likely still a good deal for you.

Is this goodbye? Hopefully not. For those of you that have been part of RingTo for over six months know that we try to give you as much transparency as possible. If there is no interest from our community in seeing RingTo as a service worth paying for, then the alternative is an orderly shutdown for everyone.
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103 Comments

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#3
Well .... crap! I use the GrooveIP app for free phones calls and Ringto app for free SMS/MMS extensively. Guess will have to transition exclusively to Hangouts now.
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#4
may be SD effect,
last few months # of users and porting spiked
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#5
arrrgg...
i ported my landline to Ringto. And had Ringto forward that # to my cell phone.
I've had both #s for years but canceled DSL thus no longer need to keep paying for a landline.

but i want to keep my landline #.

suggestions on which FREE provider to move my landline # to?
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Last edited by Pi.314 December 16, 2015 at 10:38 AM
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#6
Quote from FormerYooper View Post :
Well .... crap! I use the GrooveIP app for free phones calls and Ringto app for free SMS/MMS extensively. Guess will have to transition exclusively to Hangouts now.
When you say transition to Hangouts, do you mean port all your numbers to GV?

Quote from vksduser View Post :
may be SD effect,
last few months # of users and porting spiked
Definitely, with all these RingPlus deals lately.

Quote from Pi.314 View Post :
arrrgg...
i ported my landline to Ringto, and forwarded that # to my cell phone.
I've had both #s for years but canceled DSL thus no longer need to keep paying for a landline.

but i want to keep my landline #.

suggestions on where to move my landline # to?
I feel your pain, we're all collectively looking for a free alternative.

Although, granted, $18 a year is not terrible... assuming they won't be charging for extra lines.
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Last edited by chener December 16, 2015 at 10:39 AM
#7
Boo. Ah well, it was surprisingly free in the first place, and fun while it lasted.

If you used this service with RingPlus, and you have at least a $7 RingPlus balance that you're not going to use otherwise, you can essentially port your number to RingPlus for free (they'll deduct $6.99 from your balance).

That's what I plan to do with the RingTo number I kinda want to keep, although I'll probably start using my Google Voice number more extensively now. (Rather than paying $20 to port into Google Voice.)
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#8
Quote from spycake View Post :
Boo. Ah well, it was surprisingly free in the first place, and fun while it lasted.

If you used this service with RingPlus, and you have at least a $7 RingPlus balance that you're not going to use otherwise, you can essentially port your number to RingPlus for free (they'll deduct $6.99 from your balance).

That's what I plan to do with the RingTo number I kinda want to keep, although I'll probably start using my Google Voice number more extensively now. (Rather than paying $20 to port into Google Voice.)

The problem with porting your number to RingPlus is that they've been known to pull the plug on their free service WITH ZERO WARNINGS in the past, so you can't trust them to NOT do it again, especially with their questionable business model. That was the whole reason most people used RingTo in the first place.
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#9
Quote from chener View Post :
The problem with porting your number to RingPlus is that they've been known to pull the plug on their free service WITH ZERO WARNINGS in the past, so you can't trust them to NOT do it again, especially with their questionable business model. That was the whole reason most people used RingTo in the first place.
Yeah, I don't care about this number too much, probably wouldn't mind if I lost it, but as long as I have it and I have the RingPlus balance to spend, I'll keep it. (I think most users had time to port out of RingPlus last time, but again, I'd probably just let the number go at that point. It's not worth the $20 it would take to port into Google Voice.)
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#10
Quote from chener View Post :
I feel your pain, we're all collectively looking for a free alternative.

Although, granted, $18 a year is not terrible... assuming they won't be charging for extra lines.
I'd pay the one-time $20 port in fee for Google Voice before I'd pay anybody a monthly for this service (I like Hangouts and the Google Voice feature set better anyway).
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#11
Quote from spycake View Post :
I'd pay the one-time $20 port in fee for Google Voice before I'd pay anybody a monthly for this service (I like Hangouts and the Google Voice feature set better anyway).
But what if you have 2 lines... or 3, or 4, or more?

Also, GV / Hangouts doesn't properly support SMS from certain providers, which is a real pain in the ass.
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Last edited by chener December 16, 2015 at 11:20 AM
#12
Quote from chener View Post :
Show your interest in a RingTo paid plan by January 1st and get the Early Bird discount (2 FREE months of service) by entering your email now.
Does that mean you could extend your free service until April 15 (2 months from Feb. 15)? Not clear. Probably doesn't matter anyway, I don't think any free alternatives are going to crop up in the meantime.

Here's the direct link for that form:
https://ring.to/#newservice
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#13
Quote from spycake View Post :
Does that mean you could extend your free service until April 15 (2 months from Feb. 15)? Not clear. Probably doesn't matter anyway, I don't think any free alternatives are going to crop up in the meantime.

Here's the direct link for that form:
https://ring.to/#newservice
I interpreted it as a buy 14 months for the price of 12 kind of deal.
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#14
Quote from chener View Post :
I interpreted it as a buy 14 months for the price of 12 kind of deal.
Ah, that makes sense, thanks.
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#15
[QUOTE=chener;80641427]When you say transition to Hangouts, do you mean port all your numbers to GV?


Nope ... I have A GV number separate from Groove IP. I will now use that GV number with Hangouts for free phone calls and SMS/MMS.
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