Forum Thread

Android Push Notifications from SD App Broken?

islaedkcils 76 14 December 22, 2015 at 10:12 PM
RESOLVED Smilie


I used to get push notifications on my Android device, but they stopped sometime in the past week or so.

I didn't make any changes to my SD account or setting as it relates to these notifications. They just stopped.

The settings still show that I should be getting them, but they're just not happening anymore.

Push notifications for everything else are still working fine. It's just the ones for the SD app that are gone.

Anybody know why or have any ideas for how to fix this?

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#2
Quote from islaedkcils View Post :
I used to get push notifications on my Android device, but they stopped sometime in the past week or so.

I didn't make any changes to my SD account or setting as it relates to these notifications. They just stopped.

The settings still show that I should be getting them, but they're just not happening anymore.

Push notifications for everything else are still working fine. It's just the ones for the SD app that are gone.

Anybody know why or have any ideas for how to fix this?
hi islaedkcils,

i can't answer your question but i've moved your thread to the mobile app feedback forum for those who can. is there a specific kind of notification you're not getting anymore, or none at all (eg fp vs. deal alert vs. quote)?
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#3
Quote from acesmuzic View Post :
hi islaedkcils,

i can't answer your question but i've moved your thread to the mobile app feedback forum for those who can. is there a specific kind of notification you're not getting anymore, or none at all (eg fp vs. deal alert vs. quote)?
Sorry for the inconvenience and thanks for reporting. Yes, would want to understand which notifications you are no longer receiving - frontpage or deal alerts.
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#4
I'm sorry if I don't understand all of the various kinds of notifications or alerts or whaterver, but I'm only talking about Android notifications specifically on my Android device. Not e-mail alerts or anything else. Just the kind of notifications that an app on an Android device puts in the Android device's notification pull-down thingy.

I used to get them. Now, none at all.

I do still get e-mail alerts though. So, not sure what's going on.
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#5
update: I uninstalled the SD app from my Android, cleared cache, reinstalled the SD app, and now I'm getting notifications again. Smilie
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Last edited by islaedkcils December 24, 2015 at 05:19 AM
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#6
Quote from islaedkcils View Post :
update: I uninstalled the SD app from my Android, cleared cache, reinstalled the SD app, and now I'm getting notifications again.
Okay great, thanks islaedkcils. I have seen another report of this so if you continue to experience please let me know. There may be an issue we're unaware of.
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#7
Quote from jeffyskate View Post :
Okay great, thanks islaedkcils. I have seen another report of this so if you continue to experience please let me know. There may be an issue we're unaware of.
right-on. thanks Smilie
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#8
Quote from jeffyskate View Post :
Okay great, thanks islaedkcils. I have seen another report of this so if you continue to experience please let me know. There may be an issue we're unaware of.
It's been happening again recently; haven't gotten any SD notifications on my phone (the kind that pop up in the notification area on Android) for days (finally getting around to doing something about it).

I will go uninstall/reinstall the SD app again and see if it takes care of it.
I'll report back sometime tonight...
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#9
Someone else reported that ultra power-saving mode was causing this. I also have ultra power-saving mode on my phone and it could have caused it. Some people have luck uninstalling I was able to do it with just clearing cache and data. I suspect clearing cache might just work by itself
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