Forum Thread

Random Computer Reboots (System Kernel-Power, ID: 41)

thrilliam 66 14 December 31, 2015 at 04:59 PM
Computer Specs:
CPU: i7-4770k
MOBO: MSI z87-g45
GPU: MSI 7870 Twin Frozr
RAM : 2x4gbCorsair Vengeance 1600

Hey all! I built this PC about 2-3 years ago and haven't had problems until about a 2 months ago. I bought two extra RAM sticks (2x4gb) and after installing them into the MOBO, I started noticing the restart issues and found it out was the Kernel-Power error via EventViewer. I tested one stick at a time and tried different slots but the problem still persists. I've reverted back to my original set up prior to the RAM upgrade and the problem still occurs (More so however now during boot up).

I've ran MemTest and my RAM sticks seem to be fine. I've also tried different Surge Protectors to see if that was the issue, as well as switched outlets but the problem still persists. The only thing left I can think is the problem is the PSU...
(Might not be relevant but in the past 2 months I also upgraded my monitor set up, so my audio output goes through my GPU now rather than the onboard sound card)

A note: Whenever the system restarts, the login for programs such as Battlenet or Steam get deleted (even though "remember me" is checked).
Any help is appreciated, thanks!

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#2
I had the same problem years ago and it was the PSU.
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#3
Quote from ioticus View Post :
I had the same problem years ago and it was the PSU.
Do you know if there's any way to test the PSU to be sure? Would suck to buy a new one if that wasn't the issue... Was thinking I should try a system format first to see if that rules out any errors...
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#4
Quote from thrilliam View Post :
Do you know if there's any way to test the PSU to be sure? Would suck to buy a new one if that wasn't the issue... Was thinking I should try a system format first to see if that rules out any errors...
Linux live image for testing purposes would not require a format. Boot off of DVD/USB temporarily to bypass the Windows drive. Suggest Mint Cinnamon and Rufus to make the drive (Google). There are a few ways to test power supplies. Swapping of course, they also have testers (just search Amazon, Newegg, etc. for power supply testers), or a voltmeter, etc.
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#5
Quote from 1two3 View Post :
Linux live image for testing purposes would not require a format. Boot off of DVD/USB temporarily to bypass the Windows drive. Suggest Mint Cinnamon and Rufus to make the drive (Google). There are a few ways to test power supplies. Swapping of course, they also have testers (just search Amazon, Newegg, etc. for power supply testers), or a voltmeter, etc.
Thanks! I'll do more research and give this a shot... in the meantime, luckily my PSU is an Antec and it has 3 years warranty... was able to find the receipt so I'll try an RMA as well
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#6
Quote from thrilliam View Post :
Do you know if there's any way to test the PSU to be sure? Would suck to buy a new one if that wasn't the issue... Was thinking I should try a system format first to see if that rules out any errors...
This is why its a good idea to snag an extra PSU when the really good deals pop up around here.
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