Forum Thread

Can't change avatar

j_Lyn 1,107 1,107 January 4, 2016 at 10:24 PM
I changed my avatar a few days ago but would like to change it again, however, whenever I upload another image/link it shows the same avatar to be edited. ConfusedConfusedConfused

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#2
Hi there, did you check the size? It may be too big.
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Quote from finzz2dlft View Post :
Hi there, did you check the size? It may be too big.
Hi! It's 320 x 240
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i havent been able to change my avatar in over a week. i changed it the last week of December but i cant put a new one in. ive tried and tried, ones ive always been able to use before. is there anyone that can help me? TIA

i would check the size, but dont know how to do that. has slickdeals changed the size options? if anyone can figure this out, please post. thanks so much
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#5
Quote from j_Lyn View Post :
Hi! It's 320 x 240
Quote from Bobbiebell View Post :
i havent been able to change my avatar in over a week. i changed it the last week of December but i cant put a new one in. ive tried and tried, ones ive always been able to use before. is there anyone that can help me? TIA

i would check the size, but dont know how to do that. has slickdeals changed the size options? if anyone can figure this out, please post. thanks so much
Is the file size correct? Uploaded images may not be larger than 5.00 MB in filesize. Animated images may not contain more than 200 frames.

To check your image details you can right click on the pic and open the details.
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Quote from Bobbiebell View Post :
i havent been able to change my avatar in over a week. i changed it the last week of December but i cant put a new one in. ive tried and tried, ones ive always been able to use before. is there anyone that can help me? TIA

i would check the size, but dont know how to do that. has slickdeals changed the size options? if anyone can figure this out, please post. thanks so much
Quote from Schooby View Post :
Is the file size correct? Uploaded images may not be larger than 5.00 MB in filesize. Animated images may not contain more than 200 frames.

To check your image details you can right click on the pic and open the details.
in addition to what schooby said, there's now a minimum size requirement too, which could be why ones that worked in the past no longer do. The minimum avatar size is 150x150 pixels.
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#7
Quote from Schooby View Post :
Is the file size correct? Uploaded images may not be larger than 5.00 MB in filesize. Animated images may not contain more than 200 frames.

To check your image details you can right click on the pic and open the details.
Quote from acesmuzic View Post :
in addition to what schooby said, there's now a minimum size requirement too, which could be why ones that worked in the past no longer do. The minimum avatar size is 150x150 pixels.
It's only 45kb and 563x422.
I changed it to a rose last week and even though I've deleted that, it's still showing that same rose avatar to be edited.
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Quote from j_Lyn View Post :
It's only 45kb and 563x422.
I changed it to a rose last week and even though I've deleted that, it's still showing that same rose avatar to be edited.
it could be a cache issue, but a dev would be more knowledgeable about that and how to fix. sorry to not be able to help further!
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#9
Quote from acesmuzic View Post :
it could be a cache issue, but a dev would be more knowledgeable about that and how to fix. sorry to not be able to help further!
No worries, thank you Smilie
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#10
ok, i checked size 49.5 KB and dimensions 488x514

and another one is size 62.9KB and dimensions 396x377

so i have to find avatars that are 45KB and 563x422

what a pain. thanks tho guys
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#11
Quote from Bobbiebell View Post :
ok, i checked size 49.5 KB and dimensions 488x514

and another one is size 62.9KB and dimensions 396x377

so i have to find avatars that are 45KB and 563x422

what a pain. thanks tho guys
No.. the 45kb 563x422 is the size of the image I'm trying to use for my avatar. Mods are saying minimum is 150x150 and smaller than 5mb, but I still can't change it.
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Quote from acesmuzic View Post :
in addition to what schooby said, there's now a minimum size requirement too, which could be why ones that worked in the past no longer do. The minimum avatar size is 150x150 pixels.
how can i figure out pixels. theyre not listed. i just tried one that is listed as 5.02KB and 160x160, but it didnt work. it says 5.02, but is that wrong. should it really say 50.2??

the avatar that ive been stuck with and cant change is 300KB and 400x400.

im confused for sure now.
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#13
Why is there now a minimum size yet in the redesign the avatars aren't displayed at full size anyway? They are bigger in classic but in redesign they are smaller. Mine is too small to meet the minimum size requirements but apparently it still works because it was already in place. But this year I couldn't switch to a Halloween or Christmas avatar or I wouldn't have been able to put mine back. After having this one for so many years I don't want to lose the ability to use it again if I change it temporarily to something else.

I can't just resize it to make it bigger because it just doesn't look right any more if I do. I would have to go back and remake the whole thing and I'm not even sure that would work out. Just one more thing the redesign farked up.
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#14
Quote from Bobbiebell View Post :
how can i figure out pixels. theyre not listed. i just tried one that is listed as 5.02KB and 160x160, but it didnt work. it says 5.02, but is that wrong. should it really say 50.2??

the avatar that ive been stuck with and cant change is 300KB and 400x400.

im confused for sure now.
When I preview the .jpg on my mac, there's an option under tools to adjust the size... but I don't think it matters because even though my image is within the requirements, it still won't change. I'm just as confused as you are Frown
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Quote from j_Lyn View Post :
When I preview the .jpg on my mac, there's an option under tools to adjust the size... but I don't think it matters because even though my image is within the requirements, it still won't change. I'm just as confused as you are Frown
Please email it to me and I'll see if I can't get it to work from this end.
Schooby@slickdeals.net
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