Deal DetailsLast Edited by ltrazor January 10, 2016 at 08:01 AM
So basically, if you have physical card, you are fine. If you have printed card number from online resaler and its from a merchandise credit, it is currently not usable online or in store (believe these all start with 600649174). If you have printed card number from resaler that is from a gift card and not merchandise credit, it should still be usable online and in store. At least, that is the info we have at present.
Wanted to let everyone know as I've never had any problems before (spent 3K on these before). Today bought two and would not accept online. I went to balance checker and one showed balance fine and the other said go in store to get balance. When I went in store, the MOD looked at the numbers and looked at a letter from Corporate and said that they could not accept them. I told her that her own balance checker showed a balance on one and she said they still could not accept anymore. She said there was some type of fraud going on and that they had shut this down as they used to accept them all the time.
Wanted all to know.
For Reference: http://www.lowes.com/
Quote :There is difference between gift cards and merch credit cards.
gift cards GC (work online and instore)
merchant credit MC (works only instore with physical card), typically issued for all returns not going back to a credit card. eg, returning anything without receipt or credit card. anything bought with a gift card even with a receipt (this is contentious because it converts gc to less useable MC).
Since you can no longer use MC online purchases, virtual MC which were sold by many sites are not useless without also having the blue physical card.
This has nothing to do with stolen ccs, etc. I returned some items 100% legit with proof or purchase, and the MC I got still didn't work online. Lowes systems are not that sophisticated, they are just banning all MC cards from online purchases. They are doing this to reduce the online discount virtual card (at least MC) market..
Quote :If you are affected by this change, you can complain to Lowes' social media site https://www.lowesrantor
Quote :Lowe's does not accept merch credit for online transactions, you can only use them in store with the physical merch card.
Regular giftcards (NOT merch credits) go through just fine online. If you buy something with a gift card and then they cannot fulfill the order (happens all the time), or you return part of it, you cannot order online again with that money/giftcard (I'm calling corporate about this, as I had $1200 in gift cards [not merch credit] that got turned into merch credit via my local lowes not having in stock what online showed).
It is NOT cardcash, it is NOT raise, it is LOWE'S. They will not accept ANY e-code for merch credit, in-store or online. YouMUST have the physical merch credit.
The following is about CardCash from CardCash and not about Lowe's or the issue at hand... Unless the only place you could get a Lowe's merchandise credit printout is CardCash, hmm.
1) This has nothing to do with CardCash, this was a decision by Lowe's to stop accepting Merchandise Credit gift cards if the customer does not have the original plastic card. This decision was made with no advance warning to sites like ours that resell these cards. The policy went into effect on January 7th. Please see attached internal Lowe's documentation sent to store managers notifying them of the policy change.
2) Not all printable Lowes gift cards sold by CardCash have been affected by this policy change. It only affects card numbers that have the numbers 174 part of their beginning number sequence (e.g 600649174). This number sequence is used by Lowe's for merchandise credits only.
3) CardCash will continue to work with Lowe's over the next few days to attempt to work out a resolution for this issue for our customers.
4) Going forward, CardCash will be selling printable eCards for Lowe's Gift Cards only. Merchandise credits will only be sold as plastic cards that have to be shipped to the customer.
5) If you have any concerns or questions please email our dedicated email address firstname.lastname@example.org
- The CardCash Crew
Edited to remove cardcash ad.
How to use a damaged merchandise card?
A damaged merchandise card cannot be used. Its balance must be transferred to a new replacement card.
How to replace a damaged merchandise card?
File a Complaint Links
Better Business Bureau
Consumer Financial Protection Bureau (submit a complaint for prepaid card)
North Carolina Department of Justice/Attorney General
You can also file complaints on your reseller