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Cannot access Amazon product pages on my pc

tornadog 3,902 420 January 10, 2016 at 10:52 AM More Amazon Deals
Strange issue since yesterday. I cannot access any of the product pages. I can go to the home page, search for items. But when I click on any item it goes to a blank page. This happens in both Chrome and Edge browser.
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#2
Quote from tornadog View Post :
Strange issue since yesterday. I cannot access any of the product pages. I can go to the home page, search for items. But when I click on any item it goes to a blank page. This happens in both Chrome and Edge browser.
Try an incognoto / private window. Run a scan with https://www.malwarebytes.org/
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Joined Jul 2009
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#3
Are you using CA Internet Security Suite?
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Joined Jun 2006
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#4
Quote from jkee View Post :
Try an incognoto / private window. Run a scan with https://www.malwarebytes.org/
Quote from Foreveryours View Post :
Are you using CA Internet Security Suite?

Didnt work in incognito mode. I am only running windows defender. My wife's Amazon account works fine on same pc so using that for now.
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#5
Quote from tornadog View Post :
Didnt work in incognito mode. I am only running windows defender. My wife's Amazon account works fine on same pc so using that for now.
malware bytes is free. please try it!

Also try launching chrome in safe mode
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#6
Quote from Foreveryours View Post :
Are you using CA Internet Security Suite?
CA Security. I remember this crap. Still not sure McAfee or CA Security which one is the worst of the worst.
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#7
Quote from jkee View Post :
malware bytes is free. please try it!

Also try launching chrome in safe mode
tried malwarebytes. It didnt find anything!
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#8
You might try system restore to a date before your troubles started.
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#9
Try accessing it on a different computer, use a different browser (Firefox, search for Internet Explorer in Win 10 and try that).

Try disabling whatever AV you have running and try accessing the webpage.
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#10
To clarify: did you try different user accounts on your pc or different amazon accounts from the same windows user account & browser profile
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#11
Quote from jkee View Post :
To clarify: did you try different user accounts on your pc or different amazon accounts from the same windows user account & browser profile
it started working again. I am using multiple amazon accounts from the same windows account.
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#12
Quote from tornadog View Post :
it started working again. I am using multiple amazon accounts from the same windows account.
Thats great Tornadog
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