Forum Thread

Cant make a phone call

Cymru 1 10 January 20, 2016 at 08:53 AM
Just received sim. Put it in my Samdung Galaxy Mega downloaded the app but cant make a call. I can see it going around and around with a message Registering for push notifications but its not getting there. Just keeps going around and around if you know what I mean. When I try to call the screen just goes blue with the Freedompop logo.
So what do I now to make calls ????? Is there a phone nr to speak to an operator ? Not that I can anyway. Also if I get this problem sorted how much do you charge for unlimited data ? Is there a fair use policy or is it truly unlimited ? Also how much data can you tether ? Can you match or better 3 who offer 12 GB to tether ?
Also my friend wants to know will your sim work in a phone with no internet and if not can you explain why not as internet phones are not required by any other network.
By the way , the internet is working fine.
Thank you ☎

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Quote from Cymru View Post :
Just received sim. Put it in my Samdung Galaxy Mega downloaded the app but cant make a call. I can see it going around and around with a message Registering for push notifications but its not getting there. Just keeps going around and around if you know what I mean. When I try to call the screen just goes blue with the Freedompop logo.
So what do I now to make calls ????? Is there a phone nr to speak to an operator ? Not that I can anyway. Also if I get this problem sorted how much do you charge for unlimited data ? Is there a fair use policy or is it truly unlimited ? Also how much data can you tether ? Can you match or better 3 who offer 12 GB to tether ?
Also my friend wants to know will your sim work in a phone with no internet and if not can you explain why not as internet phones are not required by any other network.
Than you
I know it sucks but try resetting your phone to factory defaults and then restore all your apps/settings, I've had that problem once before and that's the only fix I know.

As for unlimited data, unless it's offered when you buy the phone you'll have to ask sales/customer support but the plan costs $20/month and yes it's unlimited but you only get 1 gigabyte of 4G data then it's 3G only after that.
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