Charges and credits on my credit card
I get home from my cruise and look at my credit card and they have charged me for 7 rooms! Credited me for 3 rooms and a random credit that matches nothing.
I tried to call the hotel to dispute the charge, phone would ring off the hook until someone picked up and then hung up. I emailed them twice before I contacted my credit card.
Now I've called my CC and they say that because there are so many credits and charges that I have to work with the hotel. Not the answer I expected from them and I stopped using the credit card because their lack of help ticks me off.
What should my next step be? Oh and they also charged my friend for her room & her room was charged for three rooms. What a freaking mess.