AT&T unlimited price hike - how to cancel contract w/ no ETF but stay month to month?
Quote :Philip - Supervisor : Good evening [me] I understand that you would want the contract remove and keep the line active.
ME : Right, exactly.
Philip - Supervisor : Is this for line ****?
ME : Yes, it's the one with the unlimited plan
Philip - Supervisor : I see upon checking here there is a termination fee of $285 base on the email that you receive it is stated there that we can only waive the termination fee once you canceled the line.
ME : ok, so if I cancel the entire line AT&T will waive the activation fee, but if I want to stay a customer but cancel the contract, that's not an option. Is that the right understanding?
Philip - Supervisor : We can not remove the contract unless the line is canceled.