Avoid TradeKing like the plaque.
Thread DetailsLast Edited by ghostofposterspast February 2, 2016 at 09:03 AM
The big problem is that there are several outages a year. Sometimes it's only for a few hours. Sometimes for days. The current one is going on it's 4th day. It was out all weekend and extended out to the full trading day yesterday. As of the wee hours of the morning, I still couldn't log on. Now it's up but as they say not "100%". Meaning you may or may not be able to log in, you may or may not be able to place orders, you may or may not be able to cancel orders and you may or may not be able to withdraw your money.
They tell you to call in, good luck with that. Every customer is trying to call in.
TK management never acknowledges these problems. They never offer compensation. They'll toss out free trades to attract new customers. They won't do the same to keep current customers to put up with all this.
It's on the cheaper end at $5/trade, but is it worth saving $2/trade to put up with all this. You can lose more in one day than you'll probably save in a year. That is if you can even get your money back out.
Look at their facebook page for posts from very angry people.
I think it's time for me to move my assets out to another one of my brokers, that is if TK lets me.