Forum Thread

Ring plus (porting from Page Plus)

earthshine 325 154 February 2, 2016 at 02:25 PM
I recently created a Ring plus account. I would like to transfer the page plus phone number.

I followed the steps here on the ring plus site, and per one of the faqs i found online used the following info:

Account Number: Phone number to be ported
Pin: last 4 digits of number to be ported

So far, the port has not occurred and it says there is an error. I submitted a ticket, but no reply was received. I also tried to chat, but there is no response after waiting for an hour.

Any help will be appreciate! thanks so much.

Btw I am currently using the truly free 2 plan. There is no money in my account and ring plus has not requested any funds for the port.

Also, in case Ring Plus doesn't make it, is there any risk of losing the phone number?

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#2
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Joined Dec 2009
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#3
Thanks. Not sure this site has detail I need. Went in and updated request with correct pin. Page plus said they already ported out. Ring plus still says there is a problem.

Any ideas? Submitted ticket, waited on chat for two hrs... No response provided yet. Can no longer use either phone now.
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