Editor's Notes & Price Research
Our research indicates that Jaybird Bluebuds X Bluetooth Headphones (Midnight Black) is $32 less (35.50% savings) than the next best price from a reputable merchant with prices starting from $90. -slickdewmaster
I JUST GOT OFF OF THE PHONE WITH JAYBIRD BECAUSE THE BRAND NEW HEADPHONES WOULDN'T TURN ON OUT OF THE BOX.
THE FIRST REP EXPLAINED TO ME HOW THEY WON'T HONOR THE WARRANTY BECAUSE WALMART SOLD IT FOR TOO CHEAP AND THAT IF BOUGHT ELSEWHERE FOR REGULAR PRICE THEY WOULD HONOR THE WARRANTY.
I ASKED HIM FOR A WRITTEN EMAIL SO I CAN HAVE DOCUMENTATION WHEN I GO TO RETURN THEM AND THEN HE TOLD ME HE'D HAVE TO GET HIS MANAGER.
HIS MANAGER, CHASE, SAID HE WOULD LOSE HIS JOB IF HE WROTE AN OFFICIAL STATEMENT LIKE THAT REGARDING THE CONTRACTUAL RELATIONSHIP BETWEEN WALMART AND JAYBIRD AND GAVE ME HIS MANAGERS EMAIL TO CONTACT HIM
HERE IS HIS EMAIL THUBBELL@JAYBIRDSPORT.COM
Real Deal on "Lifetime warranty against sweat"
Please note that Jaybird's "Lifetime Warranty Against Sweat" is complete bull marketing crap...
You can call Jaybird and verify for yourself...
Basically, the "Lifetime Warranty" is based on the lifetime of the particular product. Once the product is "discontinued", there's no more warranty. Jaybird may do a onetime courtesy replacement but that's it....
So... for all of us who just bought the Jaybird Bluebuds X, please keep in mind that this is a discontinued product and essentially has no Warranty. If your unit breaks, Jaybird will give you store credit (based on the current value) to Jaybird's online store that can go towards a new Jaybird headset (where you'll be paying full retail). They may upgrade you but that's only once.
this is what I got from the representative
"We stopped producing that so the lifetime warranty wont be available. But if you do purchase that and have some issues we will help you some how with like a trade in credit."
The "Ready for Pickup" email doesn't necessarily mean it's ready for pickup.
If you get the "Ready for Pickup" email, call the Walmart store and confirm it's on hand.