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PSA: HSBC Mortgage screwed up [again], leaked customer info. Offering identity guard to affected.

Ero 2,861 945 February 6, 2016 at 06:23 AM

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Got a letter like this in the mail:

If you're an HSBC mortgage customer, you might be affected. What a boneheaded way to screw up!!!

Quote :
We recently became aware of an incident in which HSBC’s mortgage servicing provider sent encrypted and password protected disks, which inadvertently included some of your personal information, to an unauthorized commercial third party (a firm that performs financial analytics). The information was sent between December 7, 2015 and December 8, 2015. Upon review of some of the data, the third party realized the disks included more information than requested and returned all the disks to the mortgage servicing provider. While the third party has attested that HSBC customer data was not loaded, accessed, or viewed by their personnel, HSBC is notifying you out of an abundance of caution.


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