Experian / ProtectmyID useless
Thread DetailsLast Edited by komondor February 6, 2016 at 11:16 AM
Protect Myid is an experian company.
I attempted to call the phone number on the web site, the phone tree has nothing on it to report an issue?
I chose the general question one and was transferred and then told they had a high call volume to please wait after 25 minutes I was sent to voicemail without me choosing it.
Great service they send you and alert that you have a stolen credit card that is being used and the best they can offer is to leave a voicemail?
To make it even worse the website send me over to the experian page to check my credit report, the 2 HARD pulls are not even on my report as it ti not current?
Useless does not even describe how the service is, fortunately the Gov't also offered credit monitoring thru a different company and I guess I will sign up for theirs and see if it is any better.
Just requested a credit freeze, unable to do online for unknown reason they ask for the same information I just provided so i just did screenshots and submitted them, useless company. Of the 3 companies this is the only one I have had an issue with and the only one with a negative item on my reaport.