Forum Thread

Did my MB die - Won't complete POST, assume RAM is OK .... Update: Computer is on life-support ... seeking new computer

Ram|bunc|tious 24,564 1,944 February 8, 2016 at 05:59 AM
Problem:
Computer won't get to RAM check on boot, what's wrong? I replaced sticks with a known good set and exhibits same behavior.

UPDATE ... Computer fall down go boom, see post #15
... replacement system built? linky

What Happened:
Strange behavior from my Win 10 computer this AM when I brought it out of sleep it wouldn't connect to internet. I restarted computer, noticed Panda anti-virus had to make an install prior to shutdown, but on the reboot, it wouldn't get to the RAM check. I tried several times, changed RAM to old set of sticks that worked, and same behavior. MB has long beep if RAM not seated correctly (whoops) but otherwise can't tell what's wrong. I've never had a MB die before - did it give up its ghost?

Microcenter is down the street - is it worth dropping it off and have them go through it? I cannot afford to spend a few hours this week tinkering with it, I have some deadlines to meet. I hate not to have the time to work on my system, but in this case, it's worth $100 service fee to determine what's wrong & get system operational quickly.


SYSTEM SPECS: http://valid.x86.fr/z8yk1c
MB: EVGA 780i (EVGA 132-CK-NF78-A1 LGA 775)
CPU: Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
HD: Intel 530 SSD 480 GB, WD 250 GB SATA-II (3 in RAID 5)
NAS: Synology DS213J, 2 WD RED 1 TB
RAM: 8 GB Patriot DDR2-800 (4-4-4-12-23)
VID: EVGA 260 GTX
PWR: Thermaltake Toughpower 850W
OS: Windows 10

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#2
Quote from Ram|bunc|tious View Post :
Problem:
Computer won't get to RAM check on boot, what's wrong? I replaced sticks with a known good set and exhibits same behavior.

What Happened:
Strange behavior from my Win 10 computer this AM when I brought it out of sleep it wouldn't connect to internet. I restarted computer, noticed Panda anti-virus had to make an install prior to shutdown, but on the reboot, it wouldn't get to the RAM check. I tried several times, changed RAM to old set of sticks that worked, and same behavior. MB has long beep if RAM not seated correctly (whoops) but otherwise can't tell what's wrong. I've never had a MB die before - did it give up its ghost?

Microcenter is down the street - is it worth dropping it off and have them go through it? I cannot afford to spend a few hours this week tinkering with it, I have some deadlines to meet. I hate not to have the time to work on my system, but in this case, it's worth $100 service fee to determine what's wrong & get system operational quickly.


SYSTEM SPECS: http://valid.x86.fr/z8yk1c
MB: EVGA 780i (EVGA 132-CK-NF78-A1 LGA 775)
CPU: Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
HD: Intel 530 SSD 480 GB, WD 250 GB SATA-II (3 in RAID 5)
NAS: Synology DS213J, 2 WD RED 1 TB
RAM: 8 GB Patriot DDR2-800 (4-4-4-12-23)
VID: EVGA 260 GTX
PWR: Thermaltake Toughpower 850W
OS: Windows 10
I wonder if while installing the memory some other connector was jiggled and now does not make a good connection? You might check for that. Are you sure the ram is seating completely? Is it possible something fell on a socket and was then pressed into the socket blocking a circuit trace [cat hair, dog hair, your hair]?
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#3
Quote from dale_101798 View Post :
I wonder if while installing the memory some other connector was jiggled and now does not make a good connection? You might check for that. Are you sure the ram is seating completely? Is it possible something fell on a socket and was then pressed into the socket blocking a circuit trace [cat hair, dog hair, your hair]?
I can certainly give it another go. Note that behavior happened before changing RAM. System had been stable for a year.
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#4
PSU?

I've had a bad PSU do some flaky stuff including "partial" boots.
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#5
Quote from Ram|bunc|tious View Post :
I can certainly give it another go. Note that behavior happened before changing RAM. System had been stable for a year.
Oops, My badLMAO
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#6
Quote from Dr. J View Post :
PSU?

I've had a bad PSU do some flaky stuff including "partial" boots.
Ugh ... I think trip to Microcenter may be in order. I'm not equipped to swap out MBs or PSUs for troubleshooting.

Dangit, I was hoping that I was missing something obvious.

Quote from dale_101798 View Post :
Oops, My bad
:chairbash: Wink
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Last edited by Ram|bunc|tious February 8, 2016 at 08:24 AM
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#7
Quote from Dr. J View Post :
PSU?

I've had a bad PSU do some flaky stuff including "partial" boots.
Ya I agree here, Worth a try at least.


At the end of the day a Q9550 was first available in March of 2008, so your probably dealing with about 8 year old technology or so. MIght be time to seriously start thinking about an upgrade unless you can score a cheap motherboard. Not sure Microcenter will have anything in store with that old of socket.

Since reliability and time is a concern I would be opting to upgrade and replace probably.I am kind of in a similar situation and need to replace my i7 920 once I figure out what to build. Your lucky you have a microcenter.
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#8
Understood I'm overdue for an upgrade - that Q9550 was just dropped in late 2014 for cheap system upgrade. Rather do upgrade on my own time but I guess that rarely occurs! I'll go with option (c): drop off at Microcenter and see what they say.


... I'm clearly out of touch with current hardware, can someone suggest a robust MB/CPU combo I should target as replacement? ~$500 range? Needs are photo-editing and just recently editing GoPro video (so fun!) Would like something I can keep for 5 years and drop another CPU in 2-3 for a performance bump.
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Last edited by Ram|bunc|tious February 8, 2016 at 10:32 AM

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#9
Quote from Ram|bunc|tious View Post :
Understood I'm overdue for an upgrade - that Q9550 was just dropped in late 2014 for cheap system upgrade. Rather do upgrade on my own time but I guess that rarely occurs! I'll go with option (c): drop off at Microcenter and see what they say.


... I'm clearly out of touch with current hardware, can someone suggest a robust MB/CPU combo I should target as replacement? ~$500 range? Needs are photo-editing and just recently editing GoPro video (so fun!) Would like something I can keep for 5 years and drop another CPU in 2-3 for a performance bump.
$500 for a complete system that excells at photo/video editing and lasts 5 years is going to be tough.
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#10
Quote from LiquidRetro View Post :
$500 for a complete system that excells at photo/video editing and lasts 5 years is going to be tough.
Hoping to replace just CPU/MB for $500 but you're right, I'll need new RAM to boot. Premature to ask about replacement until I know whats wrong anyways. I dropped system off at Microcenter during lunch, they told me response within 2 days. Crossing fingers its something 'minor' such as PSU.
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#11
Quote from Ram|bunc|tious View Post :
Hoping to replace just CPU/MB for $500 but you're right, I'll need new RAM to boot. Premature to ask about replacement until I know whats wrong anyways. I dropped system off at Microcenter during lunch, they told me response within 2 days. Crossing fingers its something 'minor' such as PSU.
try unplugging your hard drive and see if it gets past that point.

I just went through this on my dad's PC - an HD with a bad sector was causing it to freeze on POST. When I unplugged it, it'd go right through (albeit it had nothing to boot), but it told me the HD or something on the SATA bus was bad.... troubleshoot from there.

If the HD doesn't work, boot with just one stick of ram. Unplug all USB devices. Remove any ancillary PCI cards. etc. The technique is called component isolation, it'll narrow down the part responsible.
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#12
Quote from Ero View Post :
try unplugging your hard drive and see if it gets past that point.

I just went through this on my dad's PC - an HD with a bad sector was causing it to freeze on POST. When I unplugged it, it'd go right through (albeit it had nothing to boot), but it told me the HD or something on the SATA bus was bad.... troubleshoot from there.

If the HD doesn't work, boot with just one stick of ram. Unplug all USB devices. Remove any ancillary PCI cards. etc. The technique is called component isolation, it'll narrow down the part responsible.
Great suggestion on isolating the problem. Will have to try next time - computer is in the hands of Microcenter now.
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#13
if you have more than one stick of ram, just try a single stick at a time.
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#14
I've been getting weird issues like the one OP speaks of off and on for a few months now. Computer was built in early 2010 for about $800. At the time it wasn't top of the line, and doesn't owe me anything. New computer is in process, only lacking a video card and some ram.
To the OP, sometimes it is just time for a new computer. Depending on what MicroCenter says. Hopefully it is something silly and cheap and easily fixed. Mine I deemed not worth messing around with as I didn't have spares to check individual componenets.
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#15
Ouch ... looks like PSU blew out my system or a surge took out the PSU and just kept going. Looks like PSU gone, 3 of the RAM slots are bad, video card blew, floppy bad, but the SSD and RAID drives are intact and accessible and so is onboard networking. Pulling everything off system and put on NAS this evening while I still can (they did offer to do it for $79 if I brought in my NAS but I don't see any benefit).

VERY IMPRESSED with the service quality at Microcenter for just a $40 service charge. I was very hesitant about dropping my machine off into anyone else's hands. Guy was pretty sharp. For example, at first the the guy suspected that I had a bad MBR on the boot drive but played with the setting and correctly discovered that the boot drive wasn't the first drive available.

I had an APC UPS on the system ... pissed but it may have been the PSU that went bad. Who knows. Damnit. I'll try to file a claim fwiw.
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