Forum Thread

Phone got bad ESN after 3 weeks of use. What do?

thatbb6 1,298 256 February 16, 2016 at 05:08 PM
So I bought a new, open box Samsung Note 5 off CL. The phone's IMEI/SN match with what it says on the box, everything else seems original and well. I checked ESN on the spot, before handing over the cash, and the website says it's legit. The phone worked flawlessly so i made the purchase. Fast forward to Valentine's day, the phone wasn't functioning. Text seems to work here and there, but no phone calls. I check ESN this time and the same website site says ESN is bad.

I thought if the ESN was clean before the purchase, it should be good?? How do i fix this fking problem? Had i called Tmobile the day of the purchase to tell them I'm the owner the phone, would that prevent the phone from being blacklisted for whatever reason?

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#2
Quote from thatbb6 View Post :
I thought if the ESN was clean before the purchase, it should be good?? How do i fix this fking problem? Had i called Tmobile the day of the purchase to tell them I'm the owner the phone, would that prevent the phone from being blacklisted for whatever reason?
It's a common scam. Your options are somewhat limited, best bet is probably to contact the carrier that sold the phone. You could end up basically having to pay the scammers ETF to make the phone usable or if they reported it stolen your options are more limited. There might be some insurance contacts that would like to know the previous owner of the phone may have attempted to scam them.

If they reported their own phone as stolen after they sold it to you, that's fraud. I'm not sure what your legal options are. They could have even tried to file an insurance claim on the 'stolen' phone they sold you. If your buying something like a phone from somebody on craigslist, I'd insist on taking a photo of the seller or seeing their drivers license. Making a note of their license plate doesn't hurt either. Preserving their fingerprints on the box or other things they may have touched isn't a bad idea either, if you want to try to involve the police. However laws regarding stolen property could complicate this.

It's best to avoid craigslist for phones. Swappa is a safer option:
https://swappa.com/faq/buy/imei_blacklist_future
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Last edited by jkee February 16, 2016 at 07:44 PM
Joined Jul 2013
Conservative with a gun
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#3
Lol @ "new, open." esn will always show clean until an issue occurs like them not paying their bill.
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Joined Feb 2008
I Love Sports
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#4
I remember someone posted same thing about iPhone 6 on CL last year. I guess rich people don't need common sense.
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#5
didn't know blowing $600 made you rich
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for those that hate spelling mistakes www.walmarts.comCool

bulb save money by checking your insurance every 2 years (and not every 20)
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