Optiplex 3040 Mouse Freeze problem
My problem is that the mouse freezes every once and a while, somewhat randomly. It’s super annoying. It seems to be related to Office 2013 applications being open. Microsoft had a bad Office patch (KB3114717) this month that they pulled for performance trouble in office. Not sure what I am seeing is the same issue, as the bad patch had high CPU usage and I am not seeing that. I have removed this bad patch. I used the system for a few hours this morning with Outlook from the web and have had many fewer issues, so Pretty sure it's office related for sure.
Other things I tried was a reinstall of Office, run a repair on office. I ran Spinrite on the machine, Ran the full dell diagnostics sweet and full ram test. Nothing came back as problematic. I was monitoring Ram usage, CPU, and disk access yesterday and didn’t really come to any conclusions. My original perception was I tended to have more trouble when there was higher disk access but not sure that’s actually true.
Currently going through an Office renewal so last ditch effort is probably to upgrade to Office 2016 when I can but I would prefer to fix things using 2013 if I could. Any ideas on this one?
Maybe back off this months office patches one by one?