Forum Thread

Square Trade on consistently defective OEM part?

sissy941 709 417 February 21, 2016 at 10:12 AM
Situation: Landlord purchased new appliance which has a plastic handle about 6 months ago. The handle cracked then broke.

Amazon reviews report the handle will break with normal use so expect to buy 1 or 2 per year.

Ebay has the part for about $20 with $9, 3 year Square Trade offered. Square Trade would be a cost savings over repeatedly having to purchase the part.

Does anyone with experience with Square Trade think there will be an issue getting the handle replaced when it eventually cracks and breaks?

I know it's the landlord's issue, just trying to find a economical solution.

Thank you,

6 Comments

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#2
From my experience Square Trade is good about coverage(s) but it is a pain in the butt to file claims and finally weeks later get reimbursed for the replacement.
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#3
Quote from sissy941 View Post :
Situation: Landlord purchased new appliance which has a plastic handle about 6 months ago. The handle cracked then broke.

Amazon reviews report the handle will break with normal use so expect to buy 1 or 2 per year.

Ebay has the part for about $20 with $9, 3 year Square Trade offered. Square Trade would be a cost savings over repeatedly having to purchase the part.

Does anyone with experience with Square Trade think there will be an issue getting the handle replaced when it eventually cracks and breaks?

I know it's the landlord's issue, just trying to find a economical solution.

Thank you,

Why not replace it with some similar looking, third party part that is more reliable? It can not be an expensive appliance if it has issues like this in the first place so why deal with the hassle even if square trade does cover it?

As to square trade, no idea on how much of a hard time they want to give people on small items. Someone else might have a better take on that. They could always claim that you are abusing the product\handle and then leave it to you to prove otherwise or do other sorts of delay and impede tactics to hope you give up\make it more trouble than it is worth to you.
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#4
Might be a hard sell to get square trade to cover the crack - they might claim wear and tear or accidental damage.
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#5
For $9 I think I would take the gamble. I would expect it to be a pain to claim though. So it's probably a matter of is it worth it? If it was me I would try it on this one and see. You could always call them too.

Is it possible you could take one and reinforce it with something like sugru?
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#6
Thanks everyone for the suggestions!
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"You have brains in your head. You have feet in your shoes. You can steer yourself in any direction you choose. You're on your own. And you know what you know. You are the guy who'll decide where to go" Dr. Seuss
#7
Landlord will repair. Why are you dealing with this? If it does break that often they will not want to deal with it.

Tenants have laws protecting them from ignored issues and issues in general. Your state quite certainly has a provision for you to ask the landlord to repair it and if not done so in a timely manner you may fix it yourself and take the amount off your rent. This is halfway common from my experience with all of the slow landlords out there.

For $20, I don't know that a warranty seems like an appropriate path for repair. Too much hassle for so little money.
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