Forum Thread

Civicom placed a block on my visa reward card?!?!?

zsmomma 82 18 February 22, 2016 at 06:24 AM in Question (2)
Deal
Score
0
1,515 Views

Thread Details

Has this ever happened to anyone else? I'm so annoyed! I got it in the mail and can't use it, I've called people who pass me off to people... the card company is going to get in touch with them today to see if it can be fixed. This is insane!

13 Comments

1

Sign up for a Slickdeals account to remove this ad.

Joined Aug 2007
L10: Grand Master
16,264 Posts
7,933 Reputation
#2
Never heard of this happening before.
Obviously, it is an issue on their part. I hope you get it resolved soon.
Reply Helpful Comment? 0 0
#3
This sucks! I hate gift cars instead of checks.
Reply Helpful Comment? 0 0
#4
Quote from zsmomma View Post :
Has this ever happened to anyone else? I'm so annoyed! I got it in the mail and can't use it, I've called people who pass me off to people... the card company is going to get in touch with them today to see if it can be fixed. This is insane!
nope never hear of that before. it's a company issue so I am sure you'll be fine.. hope it's not for a ton of money.
Reply Helpful Comment? 0 0
Joined Aug 2007
L10: Grand Master
16,264 Posts
7,933 Reputation
#5
Quote from Scrappy02 View Post :
This sucks! I hate gift cars instead of checks.
I totally agree with you and notice more and more these companies are resorting to these gift cards. I rather they at least offer Pay Pal or Amazon if they don't want to do checks.
Reply Helpful Comment? 0 0
Joined May 2005
Super Moderator
39,830 Posts
11,155 Reputation
Global Mod
#6
Have you contacted the survey company that issued the card? I recently completed a survey where the survey company issued my card, but I had to email them once I got it in order for them to activate it.
Reply Helpful Comment? 0 0
Joined Feb 2013
L2: Beginner
82 Posts
18 Reputation
Original Poster
#7
I did. I also called the card company. Waiting to hear back. Thanks!
Reply Helpful Comment? 0 0
Joined May 2005
Super Moderator
39,830 Posts
11,155 Reputation
Global Mod
#8
Quote from zsmomma View Post :
I did. I also called the card company. Waiting to hear back. Thanks!

cool! Good luck hug
Reply Helpful Comment? 0 0

Sign up for a Slickdeals account to remove this ad.

#9
Just chiming in that I hate the increased use of gift cards too! Seems to be rampant, all with that monthly $4.95 processing fee if you don't use the it within the first month.
Reply Helpful Comment? 0 0
Last edited by tazzia February 23, 2016 at 09:56 PM
Joined Feb 2013
L2: Beginner
82 Posts
18 Reputation
Original Poster
#10
soooo finally just got off the phone with Civiselect... they said that one of the cards for the project can be used yet, they didn't activate them yet...... so why mail them!?!!??!?
Reply Helpful Comment? 0 0
Joined Aug 2007
L10: Grand Master
16,264 Posts
7,933 Reputation
#11
Quote from zsmomma View Post :
soooo finally just got off the phone with Civiselect... they said that one of the cards for the project can be used yet, they didn't activate them yet...... so why mail them!?!!??!?
Wow. Did they at least mention when they plan to activate the cards?
Reply Helpful Comment? 0 0
#12
Quote from tazzia View Post :
Just chiming in that I had the increased use of gift cards too! Seems to be rampant, all with that monthly $4.95 processing fee if you don't use the it within the first month.
Many participants often wonder why the survey companies are increasingly issuing incentives in the form of gift cards instead of checks. In talking to a few buddies of mine who work in market research, this is what they told me are the reasons why this is happening: Survey companies are making the switch to survey cards mainly due to logistical purposes. First, gift cards are a lot easier to control in the event they're ever lost or stolen, whereas controlling for lost/stolen checks prove to be more cumbersome for the survey companies. Secondly, going the gift card route minimizes both the potential for participant check fraud as well as the potential errors that come with cutting out a check (e.g., cutting the check in the wrong amount or the company forgetting to endorse the check). Third, there are tax benefits involved for the survey companies when they issue participant incentives in the form of gift cards as opposed to checks.

I, like many here, definitely prefer to get paid via check (or much more preferably--cash) instead of gift card. However, there was a point when I actually preferred gift cards instead of checks, and that was due to the convenience of Amazon Payments. Before Amazon Payments shut down its WebPay service in late 2014, it used to be so easy to liquidate gift card into cash without any fee. Unlike a check, there were no more trips to the bank in order to cash or deposit the check. I could easily liquidate the gift card online via WebPay in mere minutes and in just my skivvies. There were two caveats with WebPay: The first being that they wouldn't let you use the service unless you provided them with your social security number, which they needed for tax reporting and compliance purposes. I really didn't want to provide them with my SSN, but eventually gave in since the service was too convenient to pass up. The second pitfall was that WebPay was limited to a $1000 monthly cap. This monthly limit made things a bit more difficult during those months in which I would earn survey and focus group gift cards totaling more than a $1000 per month. But it all kinda balanced out because with anything that exceeded a $1000 per month, I would just wait until there was a month in which I earned below a $1000 in survey compensation, and then liquidate the gift card at that time.

Of course, it was only a matter of time before WebPay was shut down since everyone and their mother took advantage and used it essentially for manufactured spending. Amazon eventually caught on to this, said "not so fast," and squashed the service in October 2014--a Slickdeals effect of sorts. Nowadays, I use Bluebird to liquidate all my survey gift card payments. It's definitely not as convenient as WebPay in that I actually have to visit a brick-and-mortar WM in order to liquidate, but like WebPay, at least there's no fee to convert gift card funds into cash.

Aside from gift cards being more difficult to liquidate as compared to checks, they have further pitfalls. Just look at what the OP is going through as a case in point. Even though I do understand why the survey companies are making this switch, it won't stop me from editorializing on the matter: The folks who truly benefit from this switch are definitely not you or me, Mr. and Ms. John and Jane Q. Surveytaker. No, the real winners are the banks who issue these cards. As tazzia pointed out, pretty much all these gift cards have fees associated with them. There's a replacement fee (usually around $4.95) if the card is ever lost or stolen. There are also fees if the card is not utilized within a specified amount of time (i.e., an "inactivity" fee), and who knows what other fees. However, I don't let the banks win by immediately liquidating my gift cards via Bluebird as soon as I get them.

Like Amazon WebPay, I fully anticipate that my Bluebird method will also eventually get shut down, but so long as there is a dedicated manufactured spending community (and there definitely is), a new liquidation method is bound to pop up until it gets shut down again, and the cycle will simply continue.

To summarize, basically this:
Quote from Scrappy02 View Post :
I hate gift cars instead of checks.
Reply Helpful Comment? 1 0
Last edited by Vig2000 February 23, 2016 at 11:52 AM
#13
Civicom has been weird and I had an issue for the last study I did with them that got me nervous regarding payment. They are nice and do respond but I was worried about finally getting paid since it was significantly delayed. They blamed the client which may be accurate but your situation was really weird. I hope you get it fixed asap. My mo with this GC has been to use them fast before they expire..usually at the grocery store.
Reply Helpful Comment? 0 0
Joined Aug 2007
L10: Grand Master
16,264 Posts
7,933 Reputation
#14
Quote from iguana66 View Post :
Civicom has been weird and I had an issue for the last study I did with them that got me nervous regarding payment. They are nice and do respond but I was worried about finally getting paid since it was significantly delayed. They blamed the client which may be accurate but your situation was really weird. I hope you get it fixed asap. My mo with this GC has been to use them fast before they expire..usually at the grocery store.
I am the same way. I make sure to use these fast way ahead of the expiration date so that I don't forget about it.Smilie
Reply Helpful Comment? 0 0
Page 1 of 1
1
Join the Conversation
Add a Comment
 
Copyright 1999 - 2016. Slickdeals, LLC. All Rights Reserved. Copyright / Infringement Policy  •  Privacy Policy  •  Terms of Service  •  Acceptable Use Policy (Rules)  •  Interest-Based Ads
Link Copied to Clipboard