Forum Thread

Not getting new user confirmation emails at my main email address...

mike-d 5 10 February 24, 2016 at 07:14 AM
I have tried to sign up using my main email address of mike-davis@juno.com, however I do not receive your account confirmation emails at that address. I have checked with Juno tech support and they say the email is never received and they have not rejected it. Perhaps your email provider is blocking my email address on your end? In the meantime I am using my comcast email address for your site (which does receive the confirmation email from you), although this is not my main email address. Please advise.

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#2
Quote from mike-d View Post :
I have tried to sign up using my main email address of mike-davis@juno.com, however I do not receive your account confirmation emails at that address. I have checked with Juno tech support and they say the email is never received and they have not rejected it. Perhaps your email provider is blocking my email address on your end? In the meantime I am using my comcast email address for your site (which does receive the confirmation email from you), although this is not my main email address. Please advise.
do you have any other email addresses you may have signed up with? did you check your spam folder?
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#3
Quote from serra View Post :
do you have any other email addresses you may have signed up with? did you check your spam folder?
Not is SPAM folder, in fact juno tech support says the email is not arriving at all and not rejected. I have temporarily set up my account using a comcast email address, that I do not normally use. I receive the confirmation emails OK at the comcast address.
Juno tech support says:
"Our servers did not receive any mails from the domain "slickdeals.net" addressed to your Juno account. In order to resolve this issue, we recommend that you contact the domain authorities of "slickdeals.net" and ask then to either try sending a test mail to your account including our support address (abuse@support.juno.com) in the "Cc:" field (OR) perform SMTP session with our servers or and provide us the entire session details."
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#4
Quote from mike-d View Post :
Not is SPAM folder, in fact juno tech support says the email is not arriving at all and not rejected. I have temporarily set up my account using a comcast email address, that I do not normally use. I receive the confirmation emails OK at the comcast address.
Juno tech support says:
"Our servers did not receive any mails from the domain "slickdeals.net" addressed to your Juno account. In order to resolve this issue, we recommend that you contact the domain authorities of "slickdeals.net" and ask then to either try sending a test mail to your account including our support address (abuse@support.juno.com) in the "Cc:" field (OR) perform SMTP session with our servers or and provide us the entire session details."
http://slickdeals.net/e/4013784-email-notification?v=1&p=48314362&src=SiteSearch#post48314362

Based on another user, juno will not allow emails from Slickdeals. Best to use another provider.
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#5
Quote from rayzac View Post :
http://slickdeals.net/e/4013784-email-notification?v=1&p=48314362&src=SiteSearch#post48314362

Based on another user, juno will not allow emails from Slickdeals. Best to use another provider.
Quote from rayzac View Post :
http://slickdeals.net/e/4013784-email-notification?v=1&p=48314362&src=SiteSearch#post48314362

Based on another user, juno will not allow emails from Slickdeals. Best to use another provider.
Interesting, as Juno has insisted they do not block slickdeals and no email was sent from slickdeals to me at my juno address. I have signed up using a comcast address instead, but do not regularly use this email address.
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