Forum Thread

eBay'd a Steam Code, how to mark as shipped?

Abraxen 674 14 February 24, 2016 at 11:38 AM
I recently sold a steam code on eBay. Buyer paid and the money is pending in my paypal. I sent the code via eBay message. How do I make the item "shipped" so the money goes through?

Also, the buyer already left positive feedback.

4 Comments

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Joined Jan 2007
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#2
Print out the code and ship it to him with delivery or signature confirmation. Prepare to lose the dispute when he says he never authorized the purchase.
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Joined Aug 2007
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#3
unless you're willing to risk losing the code and money, NEVER send it digitally. Always mail it physically with tracking.
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Joined Jul 2009
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#4
Hope it wasn't too much money. Chalk it up to experience.
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#5
See this LINK [ebay.com] for more info:

You need to check the payment status in your PayPal account, not your eBay account, and if you need to use a computer to be sure, then you need to access it with a computer, not a mobile app.

If the payment is "Pending" in your PayPal account, there are two possibilities. You need to view the Transaction Details page in PayPal, and it will tell you in the top left corner of the page what the payment status is. If it tells you to ship, then you must ship the item within 7 days of the payment, or you will lose your PayPal seller protection.

* the payment may be in your account, but it is being "held", and PayPal wil tell you to ship the item. This means that the payment has cleared, but you will not be able to access it until the item has been delivered to the buyer, or until 21 days have passed without a dispute. This is very common with new sellers.

* if the buyer paid with an e-check, then it may not have cleared yet. In this case, PayPal will tell you the expected date to clear, and that you should not ship the item yet. You need to check back every day until the payment clears, and then ship. This payment may be subject to the hold described above after it clears, and you need to ship when PayPal tells you to ship.
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