Forum Thread

Windows 10: Reboot and Select proper Boot Device or Insert Boot Media in the selected device and press a key

Spongemac 1,036 802 February 25, 2016 at 07:38 AM
i7 4770, 16 gb ram, 2 tb hhd, its a prebuilt Acer Aspire. Originally shipped with W8 and has been upgraded to W10.

I think I installed a piece of old software and it messed up some of my W10 system files. Its school related software, I promise (Gene Runner) >.<

Symptoms: Locking up, computer becomes unresponsive. When attempt to reboot, I get that message above, right after BIOS screen. I can boot into regular W10 by pressing F12 during boot menu and select Windows Boot Manager. Once thats done, it'll boot s l o o o w l y into W10.

When W10 fully loads, it'll be unresponsive again. Some times, my hard drive will disappear from BIOS. nod

No weird noises from hhd (2 tb), it is not hot to touch, I hope it is ok.

Before computer fully loads and slips into coma, I can click on Windows logo... Restart (shift click) and run to Safe mode. From there, I ran chkdsk and tell it to fix; I also defragged my c drive and manually removed offending software (W10 can't uninstall it).

After chkdsk, computer seems to be ok. Whatever the errors, chkdsk fixed it. Computer is as responsive as before. However... when I reboot, it'll show that friendly Boot message again. I had to press F12 at boot menu and select Windows Boot Manager to get into my normal Windows desktop.

*Yes, I did opened up the case to make sure dust isn't an issue, no loose wires.


My Q is... how do I fix it?

http://superuser.com/questions/94...om-windows

https://www.boyans.net/dual-boot-...ws-10.html

https://support.microsoft.com/en-us/kb/927392


I didn't have latest back up or restore point. Wiping out hhd is a pain... I like to avoid that if I can. I would like to put a SSD in it (clean install W10)... but unsure how to transfer my current OEM key (originally shipped with W8) to new disk and activate W10 with that. Any help is appreciated.

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#2
I would start by unplugging the drive you think might be causing a problem. I have personally had trouble with systems similar to this and it turned out to be a drive failing. Not the main OS drive but a storage drive.

W10 has a pretty good repair function. I would try that to see if it can fix itself.

You should not have trouble with your key if you want to format. The key should be embedded in the bios and should detect and just work. I would download the latest ISO from MS using the tool they have.
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#3
Quote from LiquidRetro View Post :
I would start by unplugging the drive you think might be causing a problem. I have personally had trouble with systems similar to this and it turned out to be a drive failing. Not the main OS drive but a storage drive.

W10 has a pretty good repair function. I would try that to see if it can fix itself.

You should not have trouble with your key if you want to format. The key should be embedded in the bios and should detect and just work. I would download the latest ISO from MS using the tool they have.
there are many repair functions in W10... is there one thats least destructive? I dun wanna revert back to where my system was 6 months ago.

Would my OEM copy of W10 be transferable if i choose to change out the motherboard with a different one + new SSD as OS drive? thx
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Quote from Spongemac View Post :
there are many repair functions in W10... is there one thats least destructive? I dun wanna revert back to where my system was 6 months ago.

Would my OEM copy of W10 be transferable if i choose to change out the motherboard with a different one + new SSD as OS drive? thx
There is a standard windows repair just like there always has been. Different from System Restore. It won't revert your system back. It explains it pretty well.

As far as I know Windows 10 has not changed licensing for OEM versions so no a new motherboard, the license would not transfer. The key is embedded in the bios of your Acer board anyways.
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#5
Quote from LiquidRetro View Post :
There is a standard windows repair just like there always has been. Different from System Restore. It won't revert your system back. It explains it pretty well.

As far as I know Windows 10 has not changed licensing for OEM versions so no a new motherboard, the license would not transfer. The key is embedded in the bios of your Acer board anyways.
so, YES to SSD

NO to new/different motherboard? (I've noticed HDD disappeared from BIOS from time to time since this error msg occurred... reliability of current MB is questionable to me, hence I considered a new and different MB. HDD disappearance could be due to this software corruption or sick HDD, I just dunno fer sure.)

linky for standard windows repair plz? (there are so many, I'm clueless atm >.< )

I'll download W10 iso and be on the lookout for SSD sales. bounce

if i install MS office on SSD, would that count as another install? Or maybe I can just run MS office from HDD without installing it again on SSD? Or uninstall from HDD and install it on SSD?


Oh, so far, I am happy with W10, its my best windows experience.
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Last edited by Spongemac February 25, 2016 at 12:00 PM
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#6
UPDATE and RESOLUTION

Quick summary: Old software corrupted W10 system files and led to a non-responsive pc

Symptoms: Non-responsive PC, Hangs right after BIOS screen, see title message.

Temporary fix: Press F12 at BIOS screen and select Windows Boot Manager (only option) to get it to boot normally. As soon as pc boots into Windows Desktop, click on Windows Logo, Shutdown... Shift click on Restart to get into Safe mode. While in Safe mode, offending software was removed and ran CHKDSK c: /r /f /v

CHKDSK fixed my errors to where W10 was responsive and functional in Desktop. Except, right after BIOS screen, it still can't find Boot Drive and displayed error msg in title.



I reached out to MS chat support, and they were awesome and suggested the following:

in elevated commend prompt:

sfc /scannow
(takes some time to run)

DISM.exe /Online /Cleanup-image /Restorehealth
(takes some time to run)

in BIOS, put HDD (Windows Boot Manager) first in boot order


for me, sfc can't find anything wrong, DISM.exe was completed successfully, and when Windows Boot Manger was placed first in boot order... PC booted normal as before!

*MS chat had me check on Restore Point (autosaved by W10), but the only Restore Point happened after W10 went wonky, so no go with System Restore.


Questions regarding SSD installation, theres a chance my OEM windows key will not work with fresh W10 install with SSD as boot drive, since hardware is different from original. If that happens, I guess I'll ask MS chat again and see what they can do.

MS office key is tied to my Windows logon. I was told as long as I don't go cray cray with install, it shouldn't lock me out. Install on SSD should be uneventful.

I'll hold off on MB upgrade... unless system is unstable over next few days... I might not swap out MB ($130 option)... I do have a case with better ventilation and gold rated power supply ready to go.


Thanks for all of your help!
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Last edited by Spongemac February 25, 2016 at 07:32 PM
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#7
Quote from Spongemac View Post :
UPDATE and RESOLUTION

Quick summary: Old software corrupted W10 system files and led to a non-responsive pc

Symptoms: Non-responsive PC, Hangs right after BIOS screen, see title message.

Temporary fix: Press F12 at BIOS screen and select Windows Boot Manager (only option) to get it to boot normally. As soon as pc boots into Windows Desktop, click on Windows Logo, Shutdown... Shift click on Restart to get into Safe mode. While in Safe mode, offending software was removed and ran CHKDSK c: /r /f /v

CHKDSK fixed my errors to where W10 was responsive and functional in Desktop. Except, right after BIOS screen, it still can't find Boot Drive and displayed error msg in title.



I reached out to MS chat support, and they were awesome and suggested the following:

in elevated commend prompt:

sfc /scannow
(takes some time to run)

DISM.exe /Online /Cleanup-image /Restorehealth
(takes some time to run)

in BIOS, put HDD (Windows Boot Manager) first in boot order


for me, sfc can't find anything wrong, DISM.exe was completed successfully, and when Windows Boot Manger was placed first in boot order... PC booted normal as before!

*MS chat had me check on Restore Point (autosaved by W10), but the only Restore Point happened after W10 went wonky, so no go with System Restore.


Questions regarding SSD installation, theres a chance my OEM windows key will not work with fresh W10 install with SSD as boot drive, since hardware is different from original. If that happens, I guess I'll ask MS chat again and see what they can do.

MS office key is tied to my Windows logon. I was told as long as I don't go cray cray with install, it shouldn't lock me out. Install on SSD should be uneventful.

I'll hold off on MB upgrade... unless system is unstable over next few days... I might not swap out MB ($130 option)... I do have a case with better ventilation and gold rated power supply ready to go.


Thanks for all of your help!
Sorry about the late reply. Windows should work fine with the new SSD. Lots of people have done it.
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