Forum Thread

Deal alerts expiring without notice and irregularly

engr2012deals 3 10 March 21, 2016 at 08:52 AM
Hello

I am a frequent user of slickdeals and i've used deal alerts for a long time.
Lately the deal alerts have been expiring in a few days.
A long time ago, the deal alerts had a 30 month expiration and i would get notices on a weekly and daily basis.
Now they sometimes expire after an unknown amount of time and i am not aware that they expire and i dont get notices as frequently anymore.
could somebody please explain what is going on and did you guys change your policies?

thanks

update 3/21 9:35am: i realized that when i "resume deal alert" it was expiring after i left the SD site. So then i started editing the parameters in the deal alert and now its not expiring. the prior deal alerts were last edited on 12/2015. seems a like bug in your code that you cant resume a deal alert unless the settings were modified.

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#2
Sorry for the delay in responding here, but we're looking into this. We'll update when we know more.
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