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AT&T Wireless Discounts, Deals and Coupon Codes

Cancel ATT contract but keep service with them?

blupupher 66 30 March 25, 2016 at 09:34 AM More AT&T Wireless Deals
OK, I can cancel my 2 year contract with ATT since they raised my price for my unlimited plan [att.com].

The thing is, I don't want to leave ATT just yet, but would like to get out of the 2 year agreement (I have 18 months left since I upgraded in Novemeber) to leave my options open for when I do leave them. I am paying $90/month for my 2 lines ($40/month for 450 minutes, $30 for unlimited data, $20 for wife's data and share minutes).

I also am not 100% clear, in the link above, it mentions "we will waive the early termination fees for the lines impacted by the price increase", well, only one of my lines is unlimited, the other is the old 200 mb plan, so does this mean I can only cancel one line, or does canceling 1 line end the entire contract?

Anyone have any experience or tips with this?
I like ATT coverage for me, and may swap to a PAYG service, but have heard you can't port an ATT number to an ATT MVNO?

I have never swapped services before, so this is all new to me (I started with Houston Cellular, bought by Cingular, bought by ATT). How long does it take to port a number, and if I have to cancel it how long would I be without a phone.

3 Comments

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#2
Quote from blupupher View Post :
How long does it take to port a number, and if I have to cancel it how long would I be without a phone.
Porting can take anywhere from a couple hours to a few days, usually it's within a couple hours. You need to be careful that you don't cancel before you port out, the porting process will generally cancel your service. I'm not sure if you can get out of your contract but keep your service or not, it would make sense for them to offer this option.

This all gets messy with respect to the materially adverse change they made by increasing your bill. You'll want to look at your contract carefully, you usually have a short window of time after a change like that to take action.

Sometimes there can be issues porting between 2 carriers with the same base network. For example you can't port to Cricket from AT&T but AT&T owns Cricket. But you can always port to a t-mobile or vzw mvno temporarily first. You can also port to ring.to, it isn't free anymore but it's still reasonable.

Generally you can probably find some useful info on howardforums.com, their search is infuriating though so I'd recommend a using the site operator in a google search eg. site:howardforums.com

As to MVNO's, recommendations would depend on how data you use per month and how much you talk / sms.

There was a similar thread here a couple months ago, but the OP never posted an update of what happened. http://slickdeals.net/f/8477311-at-t-unlimited-price-hike-how-to-cancel-contract-w-no-etf-but-stay-month-to-month?v=1&src=SiteSearch
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killroy was here
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#3
simplest solution is to call them. at the end of the day, whatever we say, you'll end up calling them to take action. might as well ask them what they can do.
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so i spent time making a signature. only to realize that you couldn't put an image in the signature. please enjoy the link to my signature, assuming it works.

http://imgur.com/FtBghZ2
#4
Quote from blupupher View Post :
OK, I can cancel my 2 year contract with ATT since they raised my price for my unlimited plan [att.com].

The thing is, I don't want to leave ATT just yet, but would like to get out of the 2 year agreement (I have 18 months left since I upgraded in Novemeber) to leave my options open for when I do leave them. I am paying $90/month for my 2 lines ($40/month for 450 minutes, $30 for unlimited data, $20 for wife's data and share minutes).

I also am not 100% clear, in the link above, it mentions "we will waive the early termination fees for the lines impacted by the price increase", well, only one of my lines is unlimited, the other is the old 200 mb plan, so does this mean I can only cancel one line, or does canceling 1 line end the entire contract?

Anyone have any experience or tips with this?
I like ATT coverage for me, and may swap to a PAYG service, but have heard you can't port an ATT number to an ATT MVNO?

I have never swapped services before, so this is all new to me (I started with Houston Cellular, bought by Cingular, bought by ATT). How long does it take to port a number, and if I have to cancel it how long would I be without a phone.
http://slickdeals.net/f/8477311-at-t-unlimited-price-hike-how-to-cancel-contract-w-no-etf-but-stay-month-to-month?v=1&src=SiteSearch

I tried this. The simple answer was that you can't. I'd love to hear if you have a different experience though!

Quote from jkee View Post :
Porting can take anywhere from a couple hours to a few days, usually it's within a couple hours. You need to be careful that you don't cancel before you port out, the porting process will generally cancel your service. I'm not sure if you can get out of your contract but keep your service or not, it would make sense for them to offer this option.

This all gets messy with respect to the materially adverse change they made by increasing your bill. You'll want to look at your contract carefully, you usually have a short window of time after a change like that to take action.

Sometimes there can be issues porting between 2 carriers with the same base network. For example you can't port to Cricket from AT&T but AT&T owns Cricket. But you can always port to a t-mobile or vzw mvno temporarily first. You can also port to ring.to, it isn't free anymore but it's still reasonable.

Generally you can probably find some useful info on howardforums.com, their search is infuriating though so I'd recommend a using the site operator in a google search eg. site:howardforums.com

As to MVNO's, recommendations would depend on how data you use per month and how much you talk / sms.

There was a similar thread here a couple months ago, but the OP never posted an update of what happened. http://slickdeals.net/f/8477311-at-t-unlimited-price-hike-how-to-cancel-contract-w-no-etf-but-stay-month-to-month?v=1&src=SiteSearch
Yup, that was my thread - There was no update because I wasn't able to get any action from AT&T, and then it was too late to bump the thread Smilie
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simplicity is the ultimate sophistication
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