Forum Thread

Deal alerts aren't showing in my notifications anymore

haloguy 1,546 427 March 30, 2016 at 04:26 PM
I'm using a galaxy note 4 with most recent update. I'm not getting notifications for my deals anymore.

I tried deleting and reinstalling the app, and this only helped for a couple of days. Deal alert stop showing up again soon after I reinstall the application.

any suggestions?

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Joined Jul 2014
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#2
HI - We believe we have corrected this issue. Can you let me know if you continue to have problems with your Deal Alerts not showing up in the app? If so, we may need to keep digging, so please let me know if you can and sincere apologies for the inconvenience.
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#3
I have the same problem. I think it has something to do with Samsung's Ultra Power Saving mode. After putting my phone into Ultra Power Saving for a few hours and then putting it back to normal a few days ago, I wouldn't get notifications from the app. I thought it was the app so I uninstalled and reinstalled and then it worked just fine. Last night I put my phone into Ultra Power Saving and again, no notifications. Restarting the phone doesn't help, putting the phone back into Ultra Power Saving and back again doesn't help, the only solution I've found was to uninstall and reinstall the app.
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Joined Jul 2014
L4: Apprentice
368 Posts
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#4
Quote from MPCuriouser View Post :
I have the same problem. I think it has something to do with Samsung's Ultra Power Saving mode. After putting my phone into Ultra Power Saving for a few hours and then putting it back to normal a few days ago, I wouldn't get notifications from the app. I thought it was the app so I uninstalled and reinstalled and then it worked just fine. Last night I put my phone into Ultra Power Saving and again, no notifications. Restarting the phone doesn't help, putting the phone back into Ultra Power Saving and back again doesn't help, the only solution I've found was to uninstall and reinstall the app.
Okay thanks for the info. We're investigating and will follow up here when we have additional info.
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#5
Does clearing data and/or cache work? I also have ultra power-saving mode on my phone but didn't realize maybe this is what was causing it not to display push notifications. Right now I just cleared cache and data and I'm getting notifications again.
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