Forum Thread

How to remove PC Accelerate virus?

Blushingangel 88 199 April 4, 2016 at 11:07 AM
A friend who knows nothing about computers has asked my help in removing a rogue virus from his computer. Why me? I know next to nothing about computers! So I thought I'd ask here in hopes of finding someone who can help someone with zero computer skills remove a virus. He doesn't have any money to purchase malware software. He's running windows XP on a desktop. Thank you in advance for your assistance!

7 Comments

1

Sign up for a Slickdeals account to remove this ad.

#2
Google is your friend..you can try this fix.
Read about how he probably got infected and how to fix it.
He should be out of XP by now, no longer supported for security updates.
https://malwaretips.com/blogs/win...o-removal/
Have not tried it but worth a shot. Might want him to back up any important files first, which he should already be doing.
Reply Helpful Comment? 1 0
#3
As mentioned above, or download free Malwarebytes and scan system (but seriously get him to upgrade to Win7 or above)

Malwarebytes [malwarebytes.org]

Microsoft Safety Scanner [microsoft.com]
Reply Helpful Comment? 1 0
Joined Aug 2005
L10: Grand Master
12,662 Posts
4,824 Reputation
Pro
#4
I would recommend following this guide http://www.bleepingcomputer.com/v...erator-pro

As with any virus removal before removing any viruses, the user should back up all important files prior to removal in case unforeseen problems occur during removal. A backup is always a good idea anyways as it sounds like this is an old computer.

As mentioned above your Windows XP is no longer safe to go browsing online. It has not received security updates since April of 2014. (Windows typically receives security updates at least once a month)

Many popular browsers such as Chrome are also going to stop being updated on XP and older vrsions of OSX. Chrome will stop this month http://www.computerworld.com/arti...vista.html

It's time for your friend to upgrade PC's or change operating systems (Linux is an option) or continue to increase their virus footprint and general insecurity tremendously.
Reply Helpful Comment? 1 0
Vague questions receive vague answers . . . . . .
Joined Feb 2008
I Love Sports
31,582 Posts
5,570 Reputation
Pro
#5
Quote from Blushingangel View Post :
A friend who knows nothing about computers has asked my help in removing a rogue virus from his computer. Why me? I know next to nothing about computers! So I thought I'd ask here in hopes of finding someone who can help someone with zero computer skills remove a virus. He doesn't have any money to purchase malware software. He's running windows XP on a desktop. Thank you in advance for your assistance!

If all above is 100% right, maybe he should use Linux instead.
For newbies, try Zorin OS.
Or Linux Mint.

For some reason, Linux Mint turn me off every time I look at it.
Reply Helpful Comment? 1 0
Joined Jun 2006
L2: Beginner
88 Posts
199 Reputation
Original Poster
#6
Thank you everyone for your advice. I'll help him tomorrow and get back to you, hopefully with good news!
Reply Helpful Comment? 0 0
#7
Quote from Blushingangel View Post :
He doesn't have any money to purchase malware software. He's running windows XP on a desktop. Thank you in advance for your assistance!
SUPPORT FOR XP HAS ENDED. IT HAS AN EVER INCREASING NUMBER OF VULNERABILITIES THAT WILL NEVER BE PATCHED!

Long term, they really need to upgrade to a newer version of windows, install linux (I probably wouldn't recommend this), or upgrade the computer entirely (low end ~$200).

There are free antivirus options like Avira and Avast but they could also drop support for XP. Firefox still supports XP but could also drop support. Chrome is supposed to drop xp support this month.

Security on XP can still be improved, but it takes some effort. The bare minimum would consist of the following:
-Don't run as an Administrator, create / enable an admin account with a password and change their user account to be a normal user or a power user
-Remove all versions of Java
-Remove or update Flash Player, preferably remove and only use version built into chrome.
-Only use a web browser that's still supported eg. Firefox or Chorme. Do not use IE for ANYTHING! Once Chrome & Firefox drop XP support internet access to this computer should really be removed.
-Only use an up to date pdf viewer, preferably not Acrobat reader (Sumatra or FoxIt)
-Install MalwareBytes Anti-Malware (different from the malware scanner/remover), this is easier then EMET. Also the newest versions of EMET have dropped XP support.
https://www.malwarebytes.org/antimalware/

I went on a more extensive security rant a couple years ago, it may be useful:
http://slickdeals.net/e/6808886-microsoft-ending-xp-support-still-have-xp-desktop?v=1&p=66990874&src=SiteSearch#post66990874
Reply Helpful Comment? 0 0
Last edited by jkee April 4, 2016 at 07:41 PM
#8
Reply Helpful Comment? 0 0
Page 1 of 1
1
Join the Conversation
Add a Comment
 
Copyright 1999 - 2016. Slickdeals, LLC. All Rights Reserved. Copyright / Infringement Policy  •  Privacy Policy  •  Terms of Service  •  Acceptable Use Policy (Rules)  •  Interest-Based Ads
Link Copied to Clipboard