Forum Thread

Seagate 4TB Portable External Help

zazon 1,494 April 16, 2016 at 12:33 AM
I bought a Seagate 4TB portable external hard drive. A couple of times when using it, it fails to finish writing a file. My old WD Passport required a driver to be installed before it worked properly. I'm wondering if this is true of the Seagate or is there something else I missed? Thanks for any help.

3 Comments

1

Sign up for a Slickdeals account to remove this ad.

#2
Quote from zazon View Post :
I bought a Seagate 4TB portable external hard drive. A couple of times when using it, it fails to finish writing a file. My old WD Passport required a driver to be installed before it worked properly. I'm wondering if this is true of the Seagate or is there something else I missed? Thanks for any help.
External hard drives these days should not require additional drivers for normal use.

What OS are you using? How old is the hard drive? Have you used any utilities to check for drive integrity? USB3? Have you tried the drive on a different computer? Does the problem seem to happen based on file size?
Reply Helpful Comment? 0 0
Earth 1st! We'll mine the other planets later. Biker

Did you know?

If it can't be grown its gotta be mined
EEK!

The best meal I ever ate was Spotted Owl fried in Exxon Oil! Yumshake head

Expand your horizons. Explore something new. Get a RasberryPi and learn something.
Joined Mar 2004
A Regular
1,494 Posts
Original Poster
#3
Thanks for the reply. I think I stated my old WD hard drive needed a driver, which is where I got the idea. I am using Windows 7 Home. The hard drive is brand new. It has done this on more than one computer.

Interestingly, the drive, according to Seagates website, the drive is under warranty, but when I try to use the serial number to get access support, it says it can't be found. Thanks again.
Reply Helpful Comment? 0 0
We all find out who we are when nobody's looking.
Joined Aug 2005
L10: Grand Master
12,661 Posts
4,824 Reputation
Pro
#4
Quote from zazon View Post :
Thanks for the reply. I think I stated my old WD hard drive needed a driver, which is where I got the idea. I am using Windows 7 Home. The hard drive is brand new. It has done this on more than one computer.

Interestingly, the drive, according to Seagates website, the drive is under warranty, but when I try to use the serial number to get access support, it says it can't be found. Thanks again.
I would probably work through the return/RMA process. You should not need a driver and should not be behaving this way.
Reply Helpful Comment? 0 0
Vague questions receive vague answers . . . . . .
Page 1 of 1
1
Join the Conversation
Add a Comment
 
Copyright 1999 - 2016. Slickdeals, LLC. All Rights Reserved. Copyright / Infringement Policy  •  Privacy Policy  •  Terms of Service  •  Acceptable Use Policy (Rules)  •  Interest-Based Ads
Link Copied to Clipboard